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Downloading a driver ...

diw
Aspirant
Aspirant

Downloading a driver ...

I'd like to download something from NETGEAR - a driver.

I'm having issues with this.
AFAICS there is no area on this forum for this kind of issue and as it's a wireless SOHO device it can go here ...

If someone directs me to a more appropriate place I'll go there.

In the meantime here's another issue - broken links.


http://www.users.on.net/~diw/files/netgear.png

There are several of those.

Best wishes.
Message 1 of 6
fordem
Mentor

Re: Downloading a driver ...

Perhaps if you had told us exactly what device and operating system you need a driver for, you might get a helpful answer.
Message 2 of 6
diw
Aspirant
Aspirant

Re: Downloading a driver ...

diw wrote:
I'd like to download something from NETGEAR - a driver.

I'm having issues with this.
AFAICS there is no area on this forum for this kind of issue and as it's a wireless SOHO device it can go here ...

If someone directs me to a more appropriate place I'll go there.


As there's been no input on that, here goes.
Again, if this is the wrong place, chime in.

Please be constructive and polite.
If that's difficult, please at a minimum address the question asked or please go elsewhere.

Writing I might get some answer to what is to all intents and purposes a very off-topic question if I perhaps asked is not useful in this instance.

It's being Captain Obvious and being impolite about it.

Perhaps if I asked about the size of the workforce I might get some answer for that here ...
... that wouldn't necessarily make it appropriate to ask ... in this section of the forum ... or in this forum altogether ...
... it might lead to thread closure or censure or negative reaction or whatever ...

In my experience, it is common for thread starters to seek feedback.
In my experience, going off-topic without let or hindrance is rarely well received.
I had a choice to proceed or ask first ...

I noticed some unsual things when I try to access the NETGEAR web (specifically to download a driver).
For a start I notice a lot of traffic accessing the http server that doesn't seem to end ... or have a purpose ...

Here's the initial state of my machine after startup:

netstat -a

Active Connections

Proto Local Address Foreign Address State
TCP msi:epmap msi:0 LISTENING
TCP msi:microsoft-ds msi:0 LISTENING
UDP msi:microsoft-ds *:*
UDP msi:isakmp *:*
UDP msi:4500 *:*




I go to the generic WG111 page ...
http://support.netgear.com/app/products/family/a_id/1268

Here's the state after that:

netstat -a

Active Connections

Proto Local Address Foreign Address State
TCP msi:epmap msi:0 LISTENING
TCP msi:microsoft-ds msi:0 LISTENING
UDP msi:microsoft-ds *:*
UDP msi:isakmp *:*
UDP msi:4500 *:*
UDP msi:1025 *:*




Nothing unusual so far.
I go to the v2 web page ...
It appears to load okay ...



... but I notice continuing activity on the blinkenlights.

Here's the state roughly when the page appears to have finished loading:

netstat -a

Active Connections

Proto Local Address Foreign Address State
TCP msi:epmap msi:0 LISTENING
TCP msi:microsoft-ds msi:0 LISTENING
TCP msi:1037 gis1-htz.livechatinc.net:http ESTABLISHED
TCP msi:1040 chat.livechatinc.net:http ESTABLISHED
TCP msi:1042 cd.18.7bae.static.theplanet.com:http ESTABLISHE
D
TCP msi:1043 cd.18.7bae.static.theplanet.com:http ESTABLISHE
D
TCP msi:1044 gis1-htz.livechatinc.net:http ESTABLISHED
TCP msi:1045 cd.18.7bae.static.theplanet.com:http ESTABLISHE
D
UDP msi:microsoft-ds *:*
UDP msi:isakmp *:*
UDP msi:4500 *:*
UDP msi:1025 *:*




Here's the state more than five minutes later:

netstat -a

Active Connections

Proto Local Address Foreign Address State
TCP msi:epmap msi:0 LISTENING
TCP msi:microsoft-ds msi:0 LISTENING
TCP msi:1037 gis1-htz.livechatinc.net:http ESTABLISHED
TCP msi:1040 chat.livechatinc.net:http ESTABLISHED
TCP msi:1042 cd.18.7bae.static.theplanet.com:http ESTABLISHE
D
TCP msi:1043 cd.18.7bae.static.theplanet.com:http ESTABLISHE
D
TCP msi:1044 gis1-htz.livechatinc.net:http ESTABLISHED
TCP msi:1045 cd.18.7bae.static.theplanet.com:http ESTABLISHE
D
UDP msi:microsoft-ds *:*
UDP msi:isakmp *:*
UDP msi:4500 *:*
UDP msi:52144 *:*
UDP msi:1025 *:*




It's now at thirty plus minutes and still "streaming".
I've looked at a few other pages but netstat says they are closing correctly and the connections from "NETGEAR" are established and the packet count is rising steadily ...

whois livechatinc.net

Registrant:
LIVECHAT Software S.A.
ul. Korfantego 30
Wroclaw, Dolnoslaskie 53-021
Poland


	



NETGEAR Live Chat is offline


What's the purpose of this?
Will it end - A.K.A. if I leave this page open and go away for the weekend will I lose a significant portion of my data allowance ...

I'm happy to provide more data.

When I get some more time I'll document the other issues.

Oh, over 1¾ hours now and still "streaming".

Best wishes.
Message 3 of 6
diw
Aspirant
Aspirant

Re: Downloading a driver ...

If I ignore the above and go here ...



... I can end up here:



Pressing the "Click here to download" button sends me here ...



... where stupidity ensues.

That page loads over and over and over ...
About once every few seconds and apparently without cessation.
In the screen, the menu at the top left is from the "Back" button ...
It only displays so many but if I let it sit there it goes on and on and on ...

If I stop the page with the browser control I get enough time to click things.

Clicking the "X" causes the page to load again and then off it goes again ...
Presumably that's what it's for, to kill the Javascript or whatever it is ...
... if that is its purpose ... it's broken.

There's also some text "Continue without registering" with a hyperlink.
This seems even more à propos but ultimately doesn't help:



That's a screen from Firefox and I suspect it's a "friendly" 404 message provided by Mozilla.
Certainly with Internet Explorer there's no source but the usefulness is the same - nil.

If someone could provide a URI to the download I'm after or similar and I'll extrapolate the rest that would be wonderful.

If someone could point me to some resources on the Netgear web site where this behaviour is documented that would be great.

Best wishes.
Message 4 of 6
jmizoguchi
Virtuoso

Re: Downloading a driver ...

using "continue without registering" works fine.. as usual
Message 5 of 6
fordem
Mentor

Re: Downloading a driver ...

You want assistance - or - you want political correctness?

Since you still haven't told me what it is you're looking for, I'm going to assume it's not the former - and I'll leave you to express yourself freely, including all your netstat outputs, etc - maybe someone will read it, and may be impressed.
Message 6 of 6
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