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EX3700 security download

KentF
Aspirant

EX3700 security download

I can't connect to the extender to download the latest firmware.

 

Message 1 of 5

Accepted Solutions
plemans
Guru

Re: EX3700 security download

to find out your extenders IP address. 

Log into your router. Most routers have an attached devices page/connected devices page where you can view the devices connected to the router. go to that page and it should list the extender and its ip address. Use that ip address to access the router. 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.

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Message 4 of 5

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plemans
Guru

Re: EX3700 security download

How are you trying to connect? 

What error are you getting? 

Have you tried using its ip address? (go into to your routers attached devices page or equivelent and find the ip address for the extender. use that to try connecting)

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 2 of 5
KentF
Aspirant

Re: EX3700 security download

The error message I get is "You are not connected to your extender's WiFi network." This happens when I type in the web address Netgear says to use. I don't know how to determine what the extender's IP address is.

Message 3 of 5
plemans
Guru

Re: EX3700 security download

to find out your extenders IP address. 

Log into your router. Most routers have an attached devices page/connected devices page where you can view the devices connected to the router. go to that page and it should list the extender and its ip address. Use that ip address to access the router. 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 4 of 5
KentF
Aspirant

Re: EX3700 security download

Thanks very much!! That did the trick.

 

Message 5 of 5
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