× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

EX3700 set-up issues

techmom5
Follower

EX3700 set-up issues

Hi there,

 

I have two netgear extenders one AC1200 and the other AC750. Im trying to set up the AC750 but when I go to the link to set it up I get a message that says "You are not connected to your extender's WiFi network" see screen shot attached.

 

I do have the AC1200 on the same internet that I am trying to connect the AC750. Is that an issue? I don't have any way to set up teh AC750 to even provide it a different name etc.

 

Any help is appreciated. thanks!

Model: EX3700|N600 WiFi Range Extender
Message 1 of 2
DexterJB
NETGEAR Moderator

Re: EX3700 set-up issues

Hi @techmom5,

 

Welcome to the community!

 

It should not be an issue. Just make sure that you connect the device that you are using for the setup to the AC750 first before proceeding. Once connected, you should be able to go through the installation process as described here.

 

Regards,

 

Dexter

Community Team

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 544 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series