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EX6100 unable to register account
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EX6100 unable to register account
Just upgraded my extenders firmware but I am now unable to login to the extender router setup menu. Tried factory reset a couple of times, different browsers (wireless from iPad / Safari, wired with Explorer 10, Chrome) but I cannot get past the Account registration meny.
First I get the splash screen "New Extender setup".
Then I get the Register new account page - (note I run Swedish language);
- Filling in a password twice for the "admin" account
- Filling two password recovery questions
After completing the last response to recovery question number two, I was expected the button "Next" at the bottom of the screen to change
colour so it becomes clickable. No such think happens, regardless of whoich browser I use. Basically, I tried this a couple of time without success, now it seems stuck I cannot access the mywifiext.net setup menu at all.
Any hints are much appreciated
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Re: EX6100 unable to register account
Hello Olof63
I would try to factory reset again and try to setup with a different device or even try the WPS method. If that does not work and the extender is still not responding you may want to contact support.
http://www.netgear.com/support/contact.aspx
DarrenM
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