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Orbi WiFi 7 RBE973
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EX6120 can connect only one device per band

dimicout
Tutor

EX6120 can connect only one device per band

Hello, can please tell me why I can only connect one device at a time on my ext wifi?

Model: EX6120|AC1200 Dual Band WiFi Range Extender
Message 1 of 5

Accepted Solutions
plemans
Guru

Re: EX6120 can connect only one device per band


@dimicout wrote:

The extender connected to a router netgear AC1200 -----Which is a speed, not a model number.  which is fi,st connected to a modem/router Sagemcom FAST4350-----another router on the network. Probably the issue right there. is an ADSL/VDSL. The extender is setup in wireless extender mode. Does that help? Thanks for your help, would really like to connect more than one connection. 


Running 2 routers on a network leads to all kinds of issues. its called a double nat and could be the root cause of your issues. 

https://kb.netgear.com/30186/What-is-Double-NAT

The 2 easiest fixes are to either place the Sagemcom in passthrough/modem only mode or to leave it running routing and to place the Netgear router in AP (access point) mode. That leaves only 1 router doing all the router and hdcp configuration. 

 

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Message 4 of 5

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plemans
Guru

Re: EX6120 can connect only one device per band

What router are you connecting back to? This is key because the performance of extender is all based of the router being used. 

Firmware on the extender?

Do you have it setup in AP mode or wireless extender mode? 

 

Message 2 of 5
dimicout
Tutor

Re: EX6120 can connect only one device per band

The extender connected to a router netgear AC1200  which is fi,st connected to a modem/router Sagemcom FAST4350 is an ADSL/VDSL. The extender is setup in wireless extender mode. Does that help? Thanks for your help, would really like to connect more than one connection. 

Message 3 of 5
plemans
Guru

Re: EX6120 can connect only one device per band


@dimicout wrote:

The extender connected to a router netgear AC1200 -----Which is a speed, not a model number.  which is fi,st connected to a modem/router Sagemcom FAST4350-----another router on the network. Probably the issue right there. is an ADSL/VDSL. The extender is setup in wireless extender mode. Does that help? Thanks for your help, would really like to connect more than one connection. 


Running 2 routers on a network leads to all kinds of issues. its called a double nat and could be the root cause of your issues. 

https://kb.netgear.com/30186/What-is-Double-NAT

The 2 easiest fixes are to either place the Sagemcom in passthrough/modem only mode or to leave it running routing and to place the Netgear router in AP (access point) mode. That leaves only 1 router doing all the router and hdcp configuration. 

 

Message 4 of 5
dimicout
Tutor

Re: EX6120 can connect only one device per band

It worked! Thank you very much!

Message 5 of 5
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