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Orbi WiFi 7 RBE973
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EX7000 access point can't connect mywifiext

Reignman40
Aspirant

EX7000 access point can't connect mywifiext

We've had a few problems over the past few days with our Centurylink modem connecting to the internet, I think we finally have that taken care of.  With the disconnects I ended up going to "mywifi" website (guess I can't type out the actual web address here) and for some reason at the time it was asking if I want to set it up as an access point or extender, the EX7000, I have an ethernet going from the Centurylink modem upstairs through the floor to the Netgear.  I was a bit confused as we've been using these two for at least 4 or 5 years.  I clicked "extender" like an idiot.  I wanted it back as a access point as I like just connecting straight to the Netgear & not even messing with the CTL modem at all.  I did the factory reset, twice now, and set it up as an extender.  The wifi signal is great, I can connect to the internet on the computer here in the basement having an ethernet from the Netgear to the PC, but, I cannot connect to mywifiextnet.  I can't connect to it on this PC, even though the ethernet goes straight from the Netgear to it, and I can't connect to it on my iphone, even though I'm connected to the wifi signal from the EX7000 I just set up.  I see the 2 modem wifi signals and the 2 Netgear wifi signals, so I know I'm connected to the Netgear.  I can't for the life of me understand why it keeps saying "you are not connected to your extenders wifi network".  I've done the factory reset twice now, no luck.  I can't think of what else to do, but I'd like to do a firmware update & correct a password mistake I did on the 5g.  I've searched & I don't really see any answers, I've seen a few topics but it was years ago and there was no answer.  Thanks so much!

 

Why in gods name can I not type the URL that I'm having an issue with.  It says "its not permitted in this community"?

Model: EX7000|AC1900 Nighthawk WiFi Range Extender
Message 1 of 4

Accepted Solutions
schumaku
Guru

Re: EX7000 access point can't connect mywifiext

m[y]wifiext.net or mywifiext.com (can't resist to try again) ... while being connected direct to the extender you intended to manage (by the default SSID, or by a network cable) ... should bring you to the extender Web UI. Otherwise you end on the "fall-back" site on the net.

 

When it comes to your Apple mobile (iOS 14 one can guess) - well possible it was configured along wit the update to secured DNS - the extender will never be able to see and detect the normal DNS query and return the extender LAN IP - you will always end on the fallback site on the net.

 

===

WT* is going on here - "The message body contains m[y]wifiext.net, which is not permitted in this community. Please remove this content before sending your post."

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Message 3 of 4

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Reignman40
Aspirant

Re: EX7000 access point can't connect mywifiext

I appreciate that, let me know if you think of any ideas on how to fix my issue.

Message 2 of 4
schumaku
Guru

Re: EX7000 access point can't connect mywifiext

m[y]wifiext.net or mywifiext.com (can't resist to try again) ... while being connected direct to the extender you intended to manage (by the default SSID, or by a network cable) ... should bring you to the extender Web UI. Otherwise you end on the "fall-back" site on the net.

 

When it comes to your Apple mobile (iOS 14 one can guess) - well possible it was configured along wit the update to secured DNS - the extender will never be able to see and detect the normal DNS query and return the extender LAN IP - you will always end on the fallback site on the net.

 

===

WT* is going on here - "The message body contains m[y]wifiext.net, which is not permitted in this community. Please remove this content before sending your post."

Message 3 of 4
Reignman40
Aspirant

Re: EX7000 access point can't connect mywifiext

For some reason on my iphone doing wifi.com was the trick, thank you a million times over.  You saved me another migraine today for sure.  Appreciate your help!!

Message 4 of 4
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