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Forum Discussion

baR2D2thefirst's avatar
Nov 18, 2018
Solved

EX7000 wired devices disconnect

Weirdest thing, my wired smart TV gets disconnected all the time, but all the wireless connected devices are fine.

I connect a laptop wired to test and the same thing happens, so not the TV that is the problem.

It is driving me crazy, I can't watch stuff like Netfliz and stream my own media without interruption. I bought the extender cause the wireless on the TV sucks and wont allow streaming properly.

I tried everything from reservations, static IPs, re installing the extender, set channels on my router etc.

Any ideas?

 

  • Hardware Version: EX7000
  • Firmware Version: V1.0.1.78_1.0.140
  • Channel: Auto (1)
  • Wireless mode: Up to 600 Mbps
  • Wireless AP: On
  • Broadcast Name: On
  • Wi-Fi Protected Setup:  Configured
  • FASTLANE enabled

9 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi baR2D2thefirst,

     

    Welcome to the community!

     

    I have sent you a message. Please check your inbox.

     

    Regards,

     

    Dexter
    Community Team
     

    • Sorry, not sure what to do with a PM that asks for my phone number.

       

      After doing more tests I see that all connected devices get disconnected, both wifi and wired.

      It started after the last firmware update! Can i revert back to earlier version?

      This expensive extender is worthless to me at the moment...

    • czrtst's avatar
      czrtst
      Aspirant

      I had exactly the same same problem since the last last firmware update.

      Had to restart the extender every few days.... no connection possible, wired or via wifi.

       

      useless for now.

      reset the RE doesnt help.!

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        czrtst wrote:

        I had exactly the same same problem since the last last firmware update.

        Had to restart the extender every few days.... no connection possible, wired or via wifi.

         


        Did you downgrade back to 1.0.0.66?