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EX8000 AC3000 Tri-Band WIFI Range Extender wont work with Apple devices

youngnmoon
Aspirant

EX8000 AC3000 Tri-Band WIFI Range Extender wont work with Apple devices

 Any Apple products hooked to the extender do not connec to internet.  They do connect to the extender, but there is no network connection to internet.   Mircosoft computers and Android devices work just fine with either network, but the range extender will not let Apple products connect to internet.(Macbook ,IPAD ,Iphone )  I've reset everything numerous times, reset factory default and programmed again, etc, all with no improvement.

Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Mesh Extender
Message 1 of 6
plemans
Guru

Re: EX8000 AC3000 Tri-Band WIFI Range Extender wont work with Apple devices

Which router are you connecting the extender to? 

What firmware is on the extender? 

Did you set it up using the installation assistant or using the wps install method? 

What wireless security method are you using? 

Message 2 of 6
youngnmoon
Aspirant

Re: EX8000 AC3000 Tri-Band WIFI Range Extender wont work with Apple devices

1.Router model is Verizon G3100

 

2.Firmware is 1.0.1.202 

 

3.I use installation assistant (mywifiext)

 

4.Wireless Security Type is 

WPA + AES I chose 2nd option in setting in installation assistant     

 

 

Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Mesh Extender
Message 3 of 6
plemans
Guru

Re: EX8000 AC3000 Tri-Band WIFI Range Extender wont work with Apple devices

try using WPA2-PSK

Message 4 of 6
youngnmoon
Aspirant

Re: EX8000 AC3000 Tri-Band WIFI Range Extender wont work with Apple devices

I tried WPA2-PSK and TKIP still not working .

Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Mesh Extender
Message 5 of 6
plemans
Guru

Re: EX8000 AC3000 Tri-Band WIFI Range Extender wont work with Apple devices

Something to try? 

If you've got a friend/family member, try installing it on their system and see if the mac devices connect and work. the router is the backbone of the system. Just to ensure it isn't a router issue when using an extender. 

Message 6 of 6
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