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Ex6000 power button staying on orange

Paultucker79
Follower

Ex6000 power button staying on orange

Hi all

Yesterday I bought the ex6000 netgear WiFi extender. It took a while but I eventually got it to connect and create the 2 additional wifi connections. I managed to connect my tv via Google Chromecast to it and watched it for a couple of minutes. However it then stopped and wouldn’t reconnect. Now when I plug the extender in the power button doesn’t change from orange to green, and I’ve tried the factory reset and nothing happens either. Help!!!
Model: EX6000|AC750 Dual Band WiFi Range Extender
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DexterJB
NETGEAR Moderator

Re: Ex6000 power button staying on orange

Hi @Paultucker79,

 

Welcome to the community!

 

We recommend having the device replaced either via support or the place of purchase if still eligible.

 

Regards,

 

Dexter

Community Team

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