Fee based support After trying to reset 6100 Extender

[SIR28]

I was chating online trying to get extender to reset and next thing I know i was teansfered to others and now talking on the phone.  I paid $149.99 for a one year subscription to a service I now have no idea how to contact.  I got the extender working and some insight into unauthorized users but I can't contact them for more info.

Is there anyone out there that knows who Netgear is partnereed with on the fee based support?

Thanks

SIR28

[DarrenM]

What support link did you contact? official Netgear support can be found at the link below.

https://www.netgear.com/support/contact.aspx

DarrenM