Install error reset "1"

[Mfrick]

I have an N300 wifi extender. It's was working but recently I couldn't connect to it. I tried the install assistant and got 'reset' ("1"). Did a factory reset. Tried again to connect thru the browser same error. Tried WPS install, same problem. Don't know what else to try.

[Mfrick · Accepted solution]

I will accept but still baffled why it doesn't work using my phone. Thanks.

[plemans]

1. what N300 device do you have? n300 is a speed, not a model 

2. what firmware is on it? 

3. what is giving you that error? Do you have a screen snip of it? 

4. what router are you connecting it to? 

[Mfrick]

Router: VIASTAT ADP-90AR<br>Extender: WN3000RPv3<br>Plugged in extender. Green light on.<br><br>I launched my web browser<br>MYWIFIEXT<br>Login page flashes, replaced with a page that only says Reset: ("1") at he top rest of page is blank. <br>

[plemans]

Take a screensnip of it. 

Is the extender disconnected from everything? 
Did you hit the wps button at any point? (if so factory reset it)

[Mfrick]

I was trying to do this on my phone and getting the error. I switched over to my laptop, using the same procedures and now it works. Thanks for your help.

[plemans]

glad you got it working!

You might mark it solved so others aren't still trying to fix it then. 

[Mfrick · Accepted solution]

I will accept but still baffled why it doesn't work using my phone. Thanks.

[plemans]

It could have been something with the phone itself. ios and android have started going random mac/ip address setups that have caused issues. Plus its tough to know what else on the phone that could be causing it. Its one of the reasons we usually try have people install with the installation assistant if there's issues with either a device or app.