× Our systems will undergo a planned maintenance on Sunday, May 19, 2024, between 12:00 AM and 02:00 AM Pacific Time. During the maintenance window, you will not be able to log in to your MyNETGEAR account (including apps), renew a subscription, or register a product. However, you will still be able to use guest checkout to purchase a new product or subscription service. Updates will be posted to Status.NETGEAR.com. We apologize for any inconvenience this may cause.

× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Start a New Discussion

Start a New Discussion

Orbi WiFi 7 RBE973

Issue connecting

I have an EX6100 WiFi Range Entender and when I attempt to connect to either the 5 GHz or the 2.5 GHz network I get the message "failed to obtain IP address". My extender was working until a couple of days ago.

What do i need to do to solve this issue?

Model: EX6100|AC750 WiFi Range Extender

Message 1 of 2

Have you tried to reset the extender?

DarrenM

Message 2 of 2

Top Contributors

User

Count

2

2

2

1

1

Need More Help?

Contact Support