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Forum Discussion
My extender not showing 5ghz even if 5ghz signal broadcast is on..
I have netgear ac750 wifi range extender ex6100 i already set it up with my router but 2.4 ghz network shows in my phone and my ipad but 5ghz simple not showing on my any device for i don't know why.....
what actual version of the firmware are you on? not "the latest". What version?
What router are you connecting to?
Have you done a full wireless scan with something like inssider or acrylic? Do this and take a screen snip of it.
Also, what phone/tablet models are you scanning with?
My extender is on latest version as i try to update the firmware from the wifi router setting page but it show firmware is uptodate i have done full wireless and there is no option for inssider or acrylic in router page....
This is why we ask.
1. the picture you show, has version 1.0.2.24 of the firmware. you didn't answer the question. I had to look it up. Its a PITA.
2. That ISN'T the latest version. And thats why we ask.
3. even more important. Your firmware version indicates you're on version 1 of the EX6100, which is a non-mesh version. Which I specifically asked.
How do you expect for us to give us even reasonable advice if you can't even look at your device to give us the proper version or care enough to look up the firmware and put what actual version you're on instead of "the latest".
And acrylic or inssider aren't integrated to netgear. They're their own program for wireless channel scanning.
Not sure how much I can help you if you can't even do the minimum on your part to do your own. It makes me suspect all your prior responses.
- Ok just tell me what do you want ask me all questions i will try my best and give you all answers of all your questions