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Orbi WiFi 7 RBE973
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Re: N300/EX2700 Connected to Router But Not Devices

Pinx
Aspirant

N300/EX2700 Connected to Router But Not Devices

Extender has been working great for 6 months.  Today I am having issues with my devices connecting to the extender.  The extender IS connected to the router.  The LEDs for Router Link, Power, and WPS are all green.  The extender shows up in my iPad network list and I can connect briefly.  The Deivce Link LED turns green but it only lasts a few seconds, then it turns red and my device loses connection.  This occurs even if I am right next to the extender.  My Roku stick will also not stay conected to the extender so I know it is not a problem with my device. 

 

Any guidance would be appreciated.

 

Elizabeth

Model: EX2700|N300 WiFi Range Extender
Message 1 of 4
Pinx
Aspirant

Re: N300/EX2700 Connected to Router But Not Devices

I also tried a factory reset with new installation and still have the same problem

Message 2 of 4
Pinx
Aspirant

Re: N300/EX2700 Connected to Router But Not Devices

Bumping this.  I there a NetGear Moderator who could help with this???

Message 3 of 4
DarrenM
Sr. NETGEAR Moderator

Re: N300/EX2700 Connected to Router But Not Devices

Hello Pinx

Have you made sure you are on the latest firmware? also for a test try moving the extender closer to the router and see if the same things happens.

DarrenM

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