Power outage resulted in replacing router. Now, I can't connect my Netgear extender. My wireless signal is strong. My phone is connected to the wireless, but using the Nighthawk app results in "Extender Not Found." I can't see "NETGEAR_EXT" to connect to, and I can't get the extender connected to my wireless network. I've tried re-setting the extender, but no help.
AC1750 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
Look at the label on the device for the model number.
I've been told by internet provider (Spectrum) that the new router is a wifi 6 router and my mesh extender isn't compatible with that (same thing has happened with my Eufy robovac...can't connect to 5G, needs 2.5 G).
A mesh extender, model #EX6400v3. I believe we did, although it was the Spectrum tech and not me who connected the new router. The first two lights - from left to right - are green. Other two are blank, although I did see for a moment today the 4th light was red for a moment.
I've been told today by Spectrum tech (not the installer) that the router is wifi 6 and my extender isn't compatible with that (have had the same issue with our Eufy vac...needs 2.5 G and we're apparently only getting 5 G now).
I am having the same issue. I've had to reset the device, which I am using as a Range Extender, 4 time already. Initially, I see the NETGEAR_EXT SSID in my device settings. But once I get to the create Admin account form and submit, the NETGEAR_EXT SSID disappears. I do not have the check box checked for using the same name for the extender. SOMEONE PLEASE HELP!!!!
