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Forum Discussion
WN3000RPv3 Username login failure after firmware update
I use two Wifi Range Ext as Access points on my network. They each have their own Static IP.
It was working fine, and I saw there is a firmware update (V.xxx.50 I think) after the update, routers both restarted, then I was unable to login to their access settings page.
It just says invalid user name. I reset the router, hard reset it nothing works?
So after the firmware update, the default passwords does not work any more?
any advice?
I entered admin , and password, and it says "invalid user name"
12 Replies
Same issue after last upgrade, i'm unable to access with user "admin" and password set.
The error was "user name not recognised".
I've tryed with the username "administrator" and the error change in password is invalid.
At this time the extender work fine but i'm unable to access it.
Anyone know a solution different to reset the range extender??
thanks
Same problem here with a WN3000RPV3
Looks like this firmware has been released without quality assurance test.
I have the same problem today:
- Connected to WN3000RPv3 – N300 WiFi Range Extender using "admin" username.
- Upgrade firmware to a version ending with ".50".
- The extender is working correctly, but I am not able to access it anymore: error message "invalid username" when trying to log in as admin (I am 100% sure that the username and password are correctly entered).
I unplugged and replugged the extender, but did not reset the factory settings.
Any idea?
Thanks!
The feedback from engineering is there is no alternative method available other than to factory reset the extender . Once reset you can setup a login email account with Password recovery options and security questions.
DarrenM
I have had three of these units (two replacements under warranty) and all three have failed in the same way - which is that the extender loses its connexion with the router and thus no longer provides internet connectivity. Sometimes it is possible to still connect to the extender via the web-facing control panel, sometimes not. I have tried a bunch of things, including updating the firmware, but the only remedy is a power cycle. Then the extender will work for maybe a few hours before it fails again.
I have read my problem reported in various online forums. It's clearly a common problem, but there are no clear solutions.
This is clearly a different problem from the one reported in the start of this thread, but I want to illustrate that there are a number of problems with this. I suspect it is a basic design flaw or quality issue that affects a significant number of users.
Netgear support under warrany is a complete joke also. All they will do is replace the unit with another of the same model,which for me has been a total waste of time.
I won't be buying Netgear ever again, and I am taking every opportunity to spread the news. A company that is happy to serve up such excrecrable hardware deserves no custom, in my view.
Hi,
I encounter the same issue, have you found the new default username and password?
Same problem here.
After logging in with admin/password and launching firmware update, I can't anymore login with the same credential.
Using default admin/password credentials, the error is "invalid username".
Using "administrator" as username the error change in password is invalid.
What is the new default password?
A new firmware version has released to fix the problem:
This the release notes:
- Fixed the bug where if the username has less than 8 characters, it cannot login successfully.
- Updated firmware upgrading function.
but if the user name is not accepted because "admin" is shorter than 8 characters, how do I get to update the firmware? Via telnet?
Has anyone solved by doing a reset to the default settings?
The problem, in my case, occurred after the update to 1.0.2.52.
I also want to know how to solve this issue.
I'm almost sure that I have 1.0.2.52 but the issue is there.
