WNDAP350 disconnects frequently

[tonymurillo45]

Hi guys,

On my company we have two WNDAP350 AP's and we have an issue, we are using MC9090 Symbol handhelds and sometimes the device loose conectivity, I know that is something wrong with the Netgear AP's because I have another linksys and it works great. We bought the Netgear to make a stronger wireless range, but I think right now linksys is working better than Netgear. Do I have to configure something? I already have disabled WMM and Power saving mode, it helps a little but the problem still.

Any help would be appreciated.

Thank you

[jmizoguchi]

if you are leaving on N mode on AP devices , enable WMM when WPA2 are used.

I would imagine with symbol they are still on legacy G , would make better to use legacy G ap unit...

have you look at open-mesh?... cool stuff

[csm746]

I did notice more stability when I flashed my 350s with the firmware upgrade 2.1.2. I use primarily N machines on both radios. There is a b/g selection if it would provide more stability than the g/n. And I have encountered some problems in the past if the access point was set to wide-channel (40 ghz) instead of 20 ghz.

I don't know if you can run WEP with these devices, but I am enjoying pretty good service with this device now.....

[jmizoguchi]

40Mhz is for n devices

Use 20mhz /B&G for wireless G devices

WEP is limited to B&G mode for N router/ Aeccess point

[tonymurillo45]

jmizoguchi wrote:
if you are leaving on N mode on AP devices , enable WMM when WPA2 are used. I would imagine with symbol they are still on legacy G , would make better to use legacy G ap unit... have you look at open-mesh?... cool stuff

Hi jmizoguchi, I'm in legacy G and I have enabled WMM cause we are using WPA2 5Ghz and the problem remains...

[jmizoguchi]

Symbols supports 802.11a?

[tonymurillo45]

Nop, Symbol does not support 802.11a, well I think so, I have both activated and Symbol only recognize G.

[jmizoguchi]

Then you are not using 5Ghz,

2.4Ghz is what you are using

With legacy symbols, use wireless AP

[tonymurillo45]

I have changed to 2Ghz and the issue remains... 😞

[tonymurillo45]

Now I'm having frequently lost connection with the WMS...

[csm746]

Tony, are u running 2.1.2 firmware?

The situation with these access points did improve somewhat with this upgrade. But, I still have an unusual occurence that I see only with this device. Using inSSIDer wireless survey application, I notice that both 2.4 and 5 ghz radios alternately disappear from the survey screen. This is the only device that does that. I am running a WNDR4500 right now and both of those radios remain visible constantly, likewise with the Linksys E4200 before that. But, about every 5 seconds each radio disappears from the screen. I don't know if this behavior may affect your scanners.

[tonymurillo45]

Hi, yep I'm running the latest firmaware version: 2.1.2. My problem is that something my symbol loose conectivity. I made a ping XXX.XXX.XXX.XXX -t and I made 300 pings and at least 1% is lost.

Thank you

[jmizoguchi]

WMS?

sorry. I got lost with other thread

disregard on symbols.. it was other thread..


what is the wifi adapter model if this pc.

[jmizoguchi]

tonymurillo45 wrote:
Hi, yep I'm running the latest firmaware version: 2.1.2. My problem is that something my symbol loose conectivity. I made a ping XXX.XXX.XXX.XXX -t and I made 300 pings and at least 1% is lost. Thank you

I'm lost in my mind.. it was rich thread..

If I where you I would get legacy wireless G and test out.

some of the legacy wireless G devices will have hard time working with N Access point and routers

if B&G will have an issues with it then I would get different wireless G router to compare the issues