WiFi Extender not working

[SomersetSarah]

Hi. My landlord has got a new router and has paired my Netgear Extender but the WiFi extender doesn't work. It used to work fine before the new router. There is 2 doors between his and my place. I have used the Extender round his and it's fine but when I use it round mine I can't get the Internet to work! Any ideas? Thanks in advance.

[DarrenM]

Hello SomersetSarah

I would try to factory reset the extender by holding the reset button for 10 seconds and do the setup again you would want to do this if the main router was switched out.

DarrenM