It takes a lot for me to complain but the Netgear WiFi extender and the support around that is total rubbish, by writing this I can only hope to save others the time and money. Frustrating operators who give conflciting advice on how to set up, and after 3 hours on two seperate calls, Netgear advice was to upgrade my equipment. Couldn't care less, just sell the product and don't care if it works with your system. I suppose its buyer beware. So be beware.
Netgear has set up a community forum specifically for the WiFi Extender products. Most of the people who watch that forum are more likely to have experience with WiFi Extender (EA and EAX Series) products. Might be more likely to find someone who has a solution if the question is posted there: https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/bd-p/home-wifi-range-extenders
