× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

Wireless Printing

Shingen
Aspirant

Wireless Printing

Hi Members,

I'm experiencing an annoying problem with my EX6120.

I have no difficulty in the operation of the PC connected to the extender, but the problems come with the connection of a printer equipped with a wireless card: it connects normally without any problem to the extender, but does not print from any PC.

If connected directly to the access point, the printer is fully operational.

Here is the supply chain:

Fastweb Modem -> EX6120 -> Oki mc853 (not operational)

Fastweb Modem -> Oki mc853 (Operational).

 

Hardware version: EX6120
Firmware version: V1.0.0.46_1.0.29

I tried to make the connection on EX6120 both in WPS and with password, but the result is always the same: it connects without problems but the printer does not respond to any command sent by PC.

 

Many thanks for your response(s)!

Model: EX6120|AC1200 Dual Band WiFi Range Extender
Message 1 of 6

Accepted Solutions
Christian_R
NETGEAR Employee Retired

Re: Wireless Printing

Hi Shingen, 


Thank you for confirming. A few more things:

 

1. Make sure the printer is set to DHCP and not a static IP.

2. Can the printer be wired to the extender? If so, give that a try and let us know the outcome.

3. Are there any other devices connected to the extender? If so, are they experiencing any issues? 

 

~Christian 

View solution in original post

Message 4 of 6

All Replies
Christian_R
NETGEAR Employee Retired

Re: Wireless Printing

Hello Shingen, 

 

A couple things:

 

1. Does the printer show up as an attached device on the fastweb modem?

2. If so, can the printer be pinged from the PC?

 

~Christian 

 

Message 2 of 6
Shingen
Aspirant

Re: Wireless Printing

Thanks Christian!

1. Yes, it does

2. Yes, the printer can be pinged

Model: EX6120|AC1200 Dual Band WiFi Range Extender
Message 3 of 6
Christian_R
NETGEAR Employee Retired

Re: Wireless Printing

Hi Shingen, 


Thank you for confirming. A few more things:

 

1. Make sure the printer is set to DHCP and not a static IP.

2. Can the printer be wired to the extender? If so, give that a try and let us know the outcome.

3. Are there any other devices connected to the extender? If so, are they experiencing any issues? 

 

~Christian 

Message 4 of 6
Shingen
Aspirant

Re: Wireless Printing

Thanks Christian!

DHCP was the problem!

🙂

Model: EX6120|AC1200 Dual Band WiFi Range Extender
Message 5 of 6
Christian_R
NETGEAR Employee Retired

Re: Wireless Printing

Shingen - Glad to hear! Have a great day!

 

~Christian 

Message 6 of 6
Top Contributors
Discussion stats
  • 5 replies
  • 1980 views
  • 2 kudos
  • 2 in conversation
Announcements

Orbi 770 Series