Wireless extender won't connect to router - set up complete but won't connect!

[Counce]

I have tried multiple times to set up my WN3000 with my new BT router with no success. I have used factory reset and been through the set up process. I get to the point when it says the extender is configured and it appears in my wifi network , but when I try to connect I get message from Windows saying it can't connect. I have the extender and the router in the same room and the signal seems fine. 

Can anyone help as it's driving me mad! 

[DarrenM]

Hello Counce

Have you gone into the wireless settings of the windows computer and tell it to forget the network name and then try to connect again?

DarrenM

[bburton3]

Did you ever find the answer to this problem?