cant connect to NETGEAR_EXT

[trixyj]

hi

i have purchased a netgear WN1000RP. i have a netgear router but no WPS key on the router so have to set up by connecting to the extender.

we are unable to connect the extender at all from 3 laptops - all running windows 7, an ipad, an htc, an iphone!

they all say cant connect or unable to join. tried to go to www.mywifiext.net and that doesnt connect either.

the signal from the box is also somewhat intermittent - sometimes i can see it, sometimes not, but it wont connect anyway. interestingly it disappears from the network list on all pc's at the same time but can still be seen on mobile devices such as ipad. and now its gone completely. restarted - to no avail.

.... at my wits end. anybody else had this issue? can you suggest anything?

this was supposed to be an easy install!!!!

[harrykris]

You can try to do a hard reset the WN1000RP for 40sec

[trixyj]

Have tried a factory reset 😞

[harrykris]

Hi
if ur getting the msg "cant connect or unable to join" on the computers u can try adding the n/w manually to the computer and also make sure that the computer are not assigned with any static IP for the wireless

[trixyj]

when you say manually join - that is what I'm trying to do, when the SSID is visible that is.

no computers have static ip

.....think Im going to give up and take it back.