× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

uNble to download firmware update

MARTIN1277
Aspirant

uNble to download firmware update

My Netgear nighthawk app says that I can't access the app as my firmware is out of date, and sends me to a link on my pc to download the firmware update.  When I log into the router i select firmware update, search for updates and it just hangs searching for 20-30 mins and nothiing appears.  I have tried this on my laptop, PC and Iphone and the same thing happens, any suggestions would be appreciated.

 

Thanks

 

Martin

Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Mesh Extender
Message 1 of 2
plemans
Guru

Re: uNble to download firmware update

I would manually update it over an ethernet connection. download the firmware from the support site and then extract it. Then just follow the manual firmware update process and use the firmware you downloaded. 

Page 43 of the manual walks you through the manual update process. 

it can be found here with the firmware: https://www.netgear.com/support/product/EX8000

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 239 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7