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Forum Discussion

shanman's avatar
shanman
Aspirant
Jan 24, 2017

website for range extender login broken

The website i use to login to the router seems to be corrupted. Everytime i login to the website i cannot access any of the features. If i right click and say open in a new page or window, half of the screen is cutoff and i cannot access or change parameters. I have tried this on 3 different browsers, 2 different computerss. I have rolled back the firmware to 3 different versions and still no change. Has anyone else out there experienced this? is it time for a new range extender?

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5 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jan 26, 2017

    Hello Shanman


    You may want to do a factory reset on the extender.

     

    DarrenM

    • shanman's avatar
      shanman
      Aspirant
      Jan 26, 2017

      Hi darren

       

      I did do a factory reset and now the range extender will not allow  me to add my networks back onto the range extender. the login website is completly screwed up and does not allow the changing or adding of any parameters at all.