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Orbi WiFi 7 RBE973
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website for range extender login broken

shanman
Aspirant

website for range extender login broken

The website i use to login to the router seems to be corrupted. Everytime i login to the website i cannot access any of the features. If i right click and say open in a new page or window, half of the screen is cutoff and i cannot access or change parameters. I have tried this on 3 different browsers, 2 different computerss. I have rolled back the firmware to 3 different versions and still no change. Has anyone else out there experienced this? is it time for a new range extender?

Model: WN2500RP|Universal Dual Band WiFi Range Extender
Message 1 of 6
DarrenM
Sr. NETGEAR Moderator

Re: website for range extender login broken

Hello Shanman


You may want to do a factory reset on the extender.

 

DarrenM

Message 2 of 6
shanman
Aspirant

Re: website for range extender login broken

Hi darren

 

I did do a factory reset and now the range extender will not allow  me to add my networks back onto the range extender. the login website is completly screwed up and does not allow the changing or adding of any parameters at all.

Message 3 of 6
DarrenM
Sr. NETGEAR Moderator

Re: website for range extender login broken

Hello Shanman

 

Something sounds corrupt in the firmware if the extender is still under warranty I suggest contacting support.

 

https://www.netgear.com/support/contact.aspx

 

DarrenM

Message 4 of 6
shanman
Aspirant

Re: website for range extender login broken

Hi DarrenM

 

its 4 years old so its out of warranty. Is there any other way to replace the firmware on the unit with something else?

Message 5 of 6
DarrenM
Sr. NETGEAR Moderator

Re: website for range extender login broken

Hello Shaman

 

You could try to load the firmware via TFTP 

 

http://kb.netgear.com/22688/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP?cid=wmt_netgear_or...

 

DarrenM

Message 6 of 6
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