Wndr3400v3 - router constantly reboots

[dlyoung]

Installed 12/31/15 & worked great until 10/07/16. The router constantly reboots & no internet. Why would the router continually reboot?

[dlyoung · Accepted solution]

I was able to talk to a person in support & she is going to send me an email for a replacement for my router. Still waiting on the email, it has been more than 2 hours since I spoke to her...

[Retired_Member]

Hardware failure, corrupted FW,

[dlyoung]

The router has a "lifetime warranty" and I do not know who to contact for a replacement..... any ideas on how to contact Netgear?

[Retired_Member]

Did you register it? If no do it now.

Then go to MyNetgear find your registered device click support, enter the problem follow the prompts

[dlyoung]

I did register it, I will try what you suggested. Thank you!

[Retired_Member]

I've used it twice in past 2 weeks and already got replacements and sent old stock back.

Good Luck

[dlyoung · Accepted solution]

I was able to talk to a person in support & she is going to send me an email for a replacement for my router. Still waiting on the email, it has been more than 2 hours since I spoke to her...

[ElaineM]

@dlyoung Did you get the email yet? 

[dlyoung]

Yes, I did. I mailed the defective router back per the instructions last week. Thanks for asking.

[ElaineM]

You're welcome.

Kindly mark the solution that answered your query.

Thank you!