I forgot my password, and the manual says I can reset the username and password without losing data by reinstalling firmware. I have the firmware downloaded, but don't know how to install it. The directions say "Navigate to Frontview, Select System > Update"
I don't know what Frontview is. Is it a program I need to download? The only ways I know to connect with it is either entering the IP address in a browser or by running RAIDar and selecting "setup". Either one of these options requires my password to continue. How can I reinstall the firmware without knowing my password?
