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I am now wondering why I bought this, with all I have read online about the internet connection problems with these extenders.
The first time I connected it to the Spectrum Router/Modem, I had to get a cable to hardline connect to the extender to get it set up.
Anyway, my tale of woe:
The Extender was working with the existing Spectrum Modem/Router.
Spectrum had to replace the modem/router.
They replaced it with a 2-piece modem and router.
I can connect through the router to the internet.
Now, I followed the instructions to reconnect the extender to the new router
Start at RESET
Connect to Extender network
Click New Extender Setup
Enter Admin Account Info
Click Continue
Click Wifi Range Extender
Extender Scans Both Frequencies
Pick the 2.4 GHz and 5 GHz Networks to connect to
Input Passwords for each band
use password same as existing
Click Next
Applying Settings (This may take a moment)
Almost 2 minutes later, screen comes up that says Connect Any WiFi device using the credentials below
Try to connect phone to 5G_EXT
Connects, but "Internet may not be available"
Shows network speed as 130 Mbps, WPA2 PSK on 192.168.1.158
YouTube cannot connect to internet
2G_EXT won't connect either
I have 3 green lights on the router (double arrows and 2 band lights)
Click the "Continue" button on the computer screen
"You are not connected to your Extender's WiFi Network"
This seems to be a variant to a common tale of woe.
How do I get the Extender to complete the setup and connect to the Router and Internet PROPERLY??
As I stated at the beginning, I can connect directly to the router, and the connection is OK. Slow, but OK (38 Mbps)
I have tried various things to get this to work, to no avail.
Does anyone have any advice, or what to do next. Please be specific. Vague generalities won't work.
