Every time service is interupted Netgear R6220 Router will not connect to the internet.
No longer supported Router Genie Firmware: V1.1.0.64_1.0.1
Cable modem works fine with the internet and Network Genie shows the internet status as good but when I connect to the R6220 Router through the cable modem (must do to function), the internet connection shows up as disconnectd on the Windows 7 PC. All lights on router are green including the internet light.
The fix actions in the past have been unplugging the router and shutting down the computer then replugging the router power and booting up. Once I had to login to the router and do a router soft reboot. The router not connecting the internet have happened only after a cable system disconnect. Cable company has confirmed their modem as funtional as have I as I sent this message using the cable modem and internet. I can not longer get the router to connect with the internet in a functional way even though the Netgear Genie says the internet is good. I have had to use my Smartphone to login to the router (but still can not access the internet through the router). The online web links do not function because the intenet is not working through the router. I also can not update the firmware for the same reason. The netgear genie is no longer supported. I have downloaded 5 apps using the neighbors WiFi but I am not sure which one to try for this scenario of no internet through the router. Netgear does not have an option for me that allows me to call to workout what I know is there issue as it has happened before but I have been able to resolve it. Not this time. Please help.
