So I have had my nighthawk for two years. I never logged into the app before and have never touched the login information. My friend recently told me that we could manage our router systems preferences if I logged in. I set up a netgear account and was working through the app and then it asked me to login to my router. My username is still “admin”, it will not let me change that. I tried using password which is the default, then tried my routers given password, then tried all of my passwords that I would usually use. None have worked so I tried to reset my password. It gave me to security questions which I answered but it told me I was incorrect when I clearly answered them correctly( my brothers name and my dads middle name) can’t screw that up. Now I’m in a predicament since it will not let me get in and there is no phone support. These last two hours have got me rethinking staying with nighthawk since there is no call service support for this. They only thing I saw for support is if I buy a support package. Please, anyone, help me.
