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2020-04-22
09:52 AM
2020-04-22
09:52 AM
Orbi Voice model RBS40V, Alexa not responding to voice command or playing through the speaker
My Orbi Voice shows connected to my Alexa device (Echo Dot), but will not respond to voice commands. It worked initially but once I unplugged my router to relocate it, the issue started. It will receive my Amazon notifications and display a yellow pulsing light, and when I press the button on top, I get the blue and cyan colors like it's listening, but no response.
I've tried unplugging everything and unsyncing/resyncing, but still not working...any ideas?
Model: RBS40V|Orbi Voice Add-on WiFi Satellite and Smart Speaker