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Nighthawk AX8, Model CAX80

Just purchased the new Nighthawk AX8 - CAX80 modem/router. After getting it set up on my Spectrum internet service I can't VPN into my work.. I've checked all parameters and have spent hours on the phone with my company, but something within the router is blocking my VPN tunneling into work.. Any suggestions? I've tried port forwarding, reseting to factory default, everything and still no VPN. When I try connecting via my work laptop (Cisco AnyConnect) it times out and gives an error "Could not connect to server. Please verify internet connectivity and server address". I know I have internet, so not sure where the holdup is. 

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
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