Why is it so hard to update Nighthawk C7000V2 firmware and app misdirection?
I have the NIghthawk C7000V2 wifi cable modem router.
Firmware is: v1.02.09.
My ISP is Spectrum.
I downloaded the Android app - Netgear Nighthawk App.
As soon as it logs into my router, it says that my 'firmware is out of date.'
It then logs me into my router's routerlogin portal... and just stays there.
NO firmware update available.
Just routine access to my router.
Yes, I know that 'I have to contact my ISP (Spectrum, here in SA, TX) for firmware updates' and Yes, they say that they don't do that except for their own routers.
I can't update my own hardware,
I can't use the Nighthawk Android App to update my own hardware (because it says I need a firmware update),
I can't use my ISP for updating my own hardware (and Xfinity, Spectrum and Cox are shown on the router's packaging) because they say that they don't do that.
Can anyone (community or Netgear) please provide a way to update the firmware for this great router?
Seems that the answers seem to go in confusing and frustrating circles.
I have had NO hardware issues with my router.
Has been working perfectly since day-one... however, I would really like to get the firmware upto standards.
Lots of finger pointing (Netgear says to contact ISP, ISP says to contact Netgear) but no one seems to offer any form of a solution.
Please help, if you have any advice, suggestions or updates to this frustrating situation!
