My router was hacked even with the net gear armor active. The first time I was hacked I did as was instructed, changed all passwords and added two factor authentication. What I didn’t do was do a factory reset of the router and I kept the anywhere remote access on. This time I had to factory reset because my admin login was changed. Why I didn’t know this was because my Orbi app still let me into the router but I couldn’t login to the router directly or via the IP address. Sounds weird but true. I don’t know if the face recognition supersedes a password. Most likely had malware on the router for the first hack but find it absolutely nutty that the net gear armor couldn’t detect that. So, house cameras were hacked and someone spoke to my 2 and 5 year old..again. Glad they did though. I thought with the two factor authentication and the net gear armor I was safe but nope. I was able to screen grab all of the Mac addresses of the 15 additional devices that ended up with access to my network. It’s useless but at least I have some record of a ton of devices having been given access to my router.
Here are the steps I have taken: Factory reset of the router New passwords Two factor authentication- was useless for the last time but hope with all the steps it makes sense. Don’t allow for anywhere access Have restricted all new devices on main network Activated net gear armor but at this stage I am pretty upset at the actual protection.
Here is a big question to the community, how come I don’t get any notification that someone is trying to access my network?
How come I didn’t get an email saying my password and login information for my router was changed or, better yet, a message via my orbi app telling me so?
If a non tech person like me can come up with these small notifications steps why can’t net gear?
