I have updated the password via the web interface.
I entered my current valid password, and the new password, two times.
The password was accepted without any warning or error messages.
After logging out I'm not able to log in again. I have tried the old and the new password.
I have generated the new password in our Credential Management software and copied if over in the new password and new password validation fields. Additionally, I've saved the new password in my browser based password manager.
I compared the two differently stored passwords and they do match. So I'm pretty sure that I have not entered something different in the change password form.
My guess is, that the new password passed the validation but was not stored correctly. The password is 16 characters long and randomly generated and has several special characters in it. This includes, but is not limited to (=), ($), (?) and maybe this caused an issue?
I've had issues with some systems with specific special characters. For example the (=) or (:) sign is used sometimes as a seperator leading to an only partially stored password.
