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mazar23
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Nighthawk M6 Pro Overheating Update

Hi everyone,

Over a month ago I posted an issue I am having with the Nighthawk M6 pro overheating, freezing up, and stopping all internet connections. This is just an update I got from Netgear in the event that anyone else is having this issue.

This is the response I received from John Peng with Netgear yesterday in regards to the issue:

“After checking with the internal team, I can confirm that the issue is related to using the device without battery. We have a fix for this already. We are going to submit the release to AT&T get their approval before releasing it.”

The current work around at this time is to use the device with the battery. Setting the device screen to never going to sleep has seemed to improve reliability as well.

I personally have still had overheating issues when using the device with the battery, but it has improved significantly. The last three days for me have actually been relatively stable with the device only overheating a couple times.

I hope this helps until the fix gets approved!

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