NOTICE: Users with sudden non-functioning CAX30 modems
CAX30 users have been posting about loss of internet services with there gateway modems in the past 24-48 hours. We have forwarded everyone's concerns about this to NG support and waiting on feedback.
We presume that NG IS aware of this and is working with the ISPs on this.
Be sure to contact both the ISP and NG regarding this as well.
Use ISP modems as a temporary alternative if you need immediate service.
We'll update this post as we get more information regarding what's going on.
