Nighthawk app device names and type in network mgr not retained
Netgear AC1900 model C7100V
firmware V2.01.45
Nighthawk app 2.27.0.77
Pb: use app to create customer names for all devices and assign icons using the device manager. Two saves, one for the icon first, and then one for the name, and a confirmation message that says “Details saved successfully!”. Then going back to app home page and re-entering device manager and…all saves are gone. I observed this on my iPhone and my iPad, separately, i.e. I ran the app and the changes on each device. Same outcome.
I opened a case with Netgear and the person I spoke with had no knowledge of this problem. So I came here and found out as of June of 2023 a problem reported in this community back in 2017 (Genie app) and in 2020 (Nighthawk app) is still current.
Another data point. If I log into my router with the browser and go to attached devices, there is a table that displays every device and device names there are not updated/custom. If I select access control (where you can allow or block each device access to the wifi), there is another table, similar, where each device is listed with this time the custom name assigned via the app.
So clearly, there is some screwed up programming here where multiple fields ( at least two) for device names and they are not consistent nor showing in the right place. It is staggering this has been going on for several years.
