Terrible product stability with awful product support
I deployed a Ultra Pro 4 at a customer site and nearly immediately encountered issues.
1. Unit went offline and reboot brought it back to life 2. Day later unit offline again and had to work with support for a day and half to bring unit back to life. Support was nearly useless. Meantime customer is impacted for nearly 48 hours. 3. Unit now deployed as a backup rsync destination. Goes down every 5 to 7 days.
It's obviously a defective unit and I have to pay for shipping as I lack the box for return.
Never again will I purchase or recommend this product!
