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9 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Does this mean that your browsers block access, or that you are put off by those security warnings?

     

    Is this a Windows warning?

     

    By the way, it may not matter, but you have posted your message in the section of this community given over to Apps and Services. (This is easily done, given Netgear's impenetrable community structure.) Your C6900 is a Cable Modem/Router.

    You might get better replies, and find other answers, over in the appropriate section:

    Cable Modems & Routers

  • > [...] Your connection to this site is not private [...]

     

       Your web browsers may be complaining because they're worried about
    your sending some user credentials over an unencrypted/insecure link
    ("http://" instead of "https://").  The easy thing to do is ignore the
    warning, and proceed.  Presumably, you're talking to your own gizmo on
    your own LAN.  If someone can overlisten to that traffic, then you're
    already in big trouble.

  • I tried Firefox and Webroot (my secuirty) will not allow me to get on to "routerlogin.net".  I am told the site is not secure either as did Chrome.

    Is there a way to go into Netgear's website to update?

  • I tried Chrome and Firefox, I get a message that "this site is not secure".

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      waterpn wrote:

      I tried Chrome and Firefox, I get a message that "this site is not secure".


      Don't you have an option to ignore those warnings?

       

      It sounds like the browser is bending over backwards to protect you from "dangerous" stuff. In this case you are trying to get at a local address, on your own network.

       

      Does the browser gag if you use an IP address?

       

      If you cannot login to your router | Answer | NETGEAR Support

       

      If it is Webroot that is getting in the way, talk to them. They have clearly created security software that cannot handle some "real world" situations. Neither Netgear nor the browser makers can do much about that.

       

       

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    You can accept this in the browser and continue. It's just the browser letting you know that the HTTP connection is not using HTTPS which is not required when your on the LAN side of the router/modem. Just continue, it's ok. 


    TempTemp wrote:
    I wish to update my router settings. Tried logging in at http://routerlogin.net. Also tried the ip, http://routerlogin.com, http://www.routerlogin.net, http://www.routerlogin.com, I verified that my password is correct. Username is of course admin. I tried logging in from IE, Chrome and Firefox. Different versions of the same message.
    Please help.

     

    • waterpn's avatar
      waterpn
      Aspirant

      Thank you all for your help, but I give up.  When I put in routerlogin.net  it now asks for my user id and password.  As soon as I do that I get an unauthorized message.  Next time I need a new WiFi I will try another company, maybe one that just sends me an email that I can immediately connect with to update firmware.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Be sure you are entering in the correct PW for the admin log in. If your not sure. Factory reset the modem and walk thru the setup wizard with a web browser and this time write down all important information. Its not that hard. 


        waterpn wrote:

        Thank you all for your help, but I give up.  When I put in routerlogin.net  it now asks for my user id and password.  As soon as I do that I get an unauthorized message.  Next time I need a new WiFi I will try another company, maybe one that just sends me an email that I can immediately connect with to update firmware.