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Android
2 TopicsAndroid/2.4-5 GHz switching potential fix
Good afternoon! For those having problems with Android/5 GHz devices dropping the wifi and picking it back up immediately, I have found a temporary solution. The problem with the LG G5 and Pixel was that it was switching between 2.4 and 5 GHz connections regularly. On the Orbi, you cannot separate the SSID's for each frequency so I just disabled the SSID on the 2.4 GHz network. I then chose "forget network" and reconnect my 5 GHz capable devices to the only SSID showing which was 5 GHz. All devices connected to 2.4 GHz stayed connected and the loss of signal quit happening. I suspect that the 2.4 seemed to be slightly stronger between walls so the strongest signal would vary between 2.4 and 5 GHz. Here is my configuration below. So far it has been up and running with no dropping or Orbi restarts for 18 hours. Firmware: 2.1.2 10 BetaAndroid devices (oreo and above) causing mass chaos on orbi networks
So we just confirmed what we've been reading online, if you have an orbi network and an android phone and you are having problems with your smart home, sonos, streaming, slow speeds, online gaming, etc... turn off your phone's wifi. Then see if it all comes back online... ours did. We were having mass choas problems with connections and slow speeds and thought it was all becuase of the netgear update, but once we turned off that phone, everything is perfect again, all satellites showing up, everything running fast, sonos working again.