NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Not getting correct speed with Comcast
Hello all In November I saw that Comcast offered a higher tier internet service in my neighborhood. Speeds are advertised up to 986 Mbps. Since I signed up I’ve only seen 350-400 Mbps. I had a couple of online chats and phone calls with Comcast. I also had two techs come to the house to check the signal to the house. The second tech said that Comcast had to approve new firmware for my CM1000 modem (this was in December). He said that once Comcast approved the firmware then Netgear would push the upgrade to my modem directly. I called to try to get credit for billing since I wasn’t getting the correct speeds and I was forced to chat with Comcast tech support again. The tech sent me a link to the Nighthawk X6 router firmware page to update my CM1000 cable modem :| When I told them it was the wrong equipment they told me to contact Netgear directly to receive my firmware update. I sent this link to him. https://www.netgear.com/support/product/CM1000#download It says “Current Versions Firmware upgrades are pushed down by your ISP. For more information, please see our Knowledge Base .” He just told me to talk to Netgear :| Has anyone had any success getting advertised speeds with Comcast Gigabit Internet? Thanks for your timeconnecting NETGEAR CM1000 to Cisco DPC3825 modem/router but use DPC3825 as router
OK where to begin? My ISP is cox cable my new cable modem: Netgear CM1000 old cable modem/router: Cisco DPC3825 i recently set up my new NETGEAR CM1000 with them. it works fine and all but i dont have a router yet since im saving up for the X10. I bought the Cisco DPC3825 modem/router from Cox 3 years ago. The router would lose signal constantly, but regardless, i at least had a wireless network. So seeing as the DPC3825 is my only router at the moment, i would like to ask for anyones help on setting up the CM1000 to work with the DPC3825 and hopefully i can broadcast a wireless network without connecting the coaxial to the router. I know that the 3825 does not compare to any newer router but its all i have for the time being. i just want to connect the one ethernet cable from the CM1000 to the 3825 and run a wireless and also be able have a wan network. The only devices i ever have a wired connection into the router are ps3, ps4, and my laptop. i have 4 phones and 2 tablets. I read all about bridged mode but that option has been removed by a firmware update. at first i thought it was but i dont need the 3825 to run only as a modem. i just need it to run like a router would. I have tried to connect the modem to the router already but i get no internet connection. maybe its just not compatible. PLEASE END MY MISERY and please help so that someone who might have the same problem can read this and help them in the future. i have read countless pages but i cant find a way to have a successful wired connection from modem to router to laptop. and essentialy to ps4.
Suggestions for future CM1000 mods & upgrades
Love my new CM1000, here are some follow on product suggestions • Xfinity will be rolling out their 2G service in our area in 18 months or so, Netgear should consider a CM1100 version with two 1G WAN outputs, with optional 802.3ad (LACP) bonding, would require matching new routers with similar WAN ports (Nighthawk X11?). • Similarly, an SFP+ WAN port could be added in addition, again, would require updated routers with similar support. As far as the CM1000 firmware is concerned, would like Netgear to consider the following enhancements: • Log forwarding via syslog and/or email and/or secure XMPP (formerly Jabber for those unfamiliar) IM, with optional triggers. • A throughput/traffic panel, perhaps with a realtime graphical display of activity over the past minute • Port scan of the lower 10000 ports on the modem shows only port 80 open, which means admin passwords are sprayed over the subnet and can be seen by anyone with a packet sniffer (Android device, jailbroken iPhone, bot on on a hacked smart device). This is a security exposure and should be fixed immediately. A similar issue exists with the R9000.Cannot activate on RCN
I saw that there was another thread about the CM1000 dropping the connection on RCN, but mine does not even connect. When I called RCN to activate it with them, the packet loss ticks down from 100% to about 70 and then shoots right back up. Also relevant is that the modem's event logs had a bunch of errors regarding ToD Request Sent - No Response and Missing BP Configureation Setting. Firmware: V2.01.14 Anyone have any idea what's going on?
