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Firmware Update
17 TopicsM4300-24X24F ProSAFE 24-port 10GBASE-T and 24-port 10G SFP+ Firmware Upgrade
Dear Team, I have purchase new Switch and found fimrware version is very old (12.0.17.8) and current firmware version on website (12.0.19.12). Can i directly update latest firmware or need to update step by step. Thanks & Regards, Anil Mahadev Misal20Views0likes1CommentM4300 - OpenSSH < 9.3p2 Vulnerability
Hello all, Currently using Firmware version 12.0.19.7 on a fleet of M4300 switches. Against a independent vulnerability scan of these, it has shown up they are showing having SSH-2.0-OpenSSH_8.0 installed and it would require at least 9.3p2 / 9.4 installed to resolve this. Due to this, I have had to disable SSH for the time being which means I no longer have access into the command line easily. Looking at future firmware releases, there is no mention of this being fixed and as such I cannot update my fleet unless I know this issue will be resolved. Does anyone at Netgear/ Community member know about this problem and its resolution path?50Views0likes1CommentM5300-52g slow start up when using v11 firmware
Hi During a deployment of a stack to replace an existing one, I ran into a problem. Instead of lift and shift of both units, the 52 port switch running v11 firmware (pre configured) was plugged into a live older switch (running v10). This then sent both switches into a tailspin and broke the configuration of both old and new hardware. The old stack has been restored, however I still need to replace with the 5300 stack. The new M5300 52g switch is showing some VERY strange behaviour even after factory reset and multiple firmware updates and factory resets. Initially after the incident, I had to force a reset using the CLI and to perform a hardware reset from there. Incidentally, all the ports apart from the USB, on the switch just weren't working or detecting any cables. Once I eventually got into the GUI, I could see that it was showing both elements of the v10 AND v11 firmware together. Having followed advice from within this forum, I have loaded v.10.0.0.53 to the switch. This then boots up fine and the ports on the front become live within 90 seconds. However, if I upgrade the same switch to v11.0.0.40 and reboot, It then takes 7 minutes before I can ping it and get access to the GUI. I'm simply not willing to rebuild and deploy this switch until I get this behaving as it was prior to the incident. Please note. I'm pinging the default private addressing 169.254.100.100 and I'm not worried about the config as it's going to need a fresh build. Old kit GSM7228PS and a GSM7352Sv2. Running v10.0.0.53 New kit M5300 52g and M5300-28g-PoE+. Desired firmware V11.0.0.40 I feel I have exhausted all my options and would welcome any other suggestions. Thanks in advance.23Views0likes0CommentsM4300-12X12F unstable on 12.0.19.x
We have approximately 15 Netgear M4300 stacks where we hit a problem upgrading firmware. We've subsequently paused updating the others. The following stacks upgraded without problem and remain stable afterwards: 2 x M4300-24X24F + 2 x M4300-28G 2 x M4300-8X8F 2 x M4300-24X We however had a problem with the following stack, where the 2nd unit was rebooting regularly (between 1-5 hours of update between restarts): 2 x M4300-12X12F Unit 1 has remained stable but unit 2 reports the following issue: May 23 02:54:40 zanjnb01-swd1l5-02-2 BSP[unitMgrTask]: cpu_utils.c(1294) 25321 %% CPLD(0x30): Unable to read @reg(0x50). May 23 02:54:40 zanjnb01-swd1l5-02-2 BSP[unitMgrTask]: cpu_utils.c(1294) 25322 %% CPLD(0x30): Unable to read @reg(0x02). May 23 02:54:40 zanjnb01-swd1l5-02-2 BSP[unitMgrTask]: cpu_utils.c(1322) 25323 %% CPLD(0x30): Unable to write data(0xa5)@reg(0x02). May 23 02:54:40 zanjnb01-swd1l5-02-2 BSP[unitMgrTask]: cpu_utils.c(1294) 25324 %% CPLD(0x30): Unable to read @reg(0x10). May 23 02:54:41 zanjnb01-swd1l5-02-2 BSP[unitMgrTask]: cpu_utils.c(1294) 25325 %% CPLD(0x30): Unable to read @reg(0x11). May 23 02:54:41 zanjnb01-swd1l5-02-2 BSP[unitMgrTask]: cpu_utils.c(1294) 25326 %% CPLD(0x30): Unable to read @reg(0x19). May 23 02:54:41 zanjnb01-swd1l5-02-2 BSP[unitMgrTask]: cpu_utils.c(1294) 25327 %% CPLD(0x30): Unable to read @reg(0x50). May 23 02:54:41 zanjnb01-swd1l5-02-1 BOXSERV[boxs Req]: boxs.c(1452) 25328 %% Unit 2 power supply 1 FAILURE event (4) occurred. May 23 02:54:41 zanjnb01-swd1l5-02-1 TRAPMGR[boxs Req]: traputil.c(795) 25329 %% Power supply state change alarm: Power Supply Unit: 2 ID: 1 Event: 4 - Failure May 23 02:54:41 zanjnb01-swd1l5-02-2 BSP[unitMgrTask]: cpu_utils.c(1294) 25330 %% CPLD(0x30): Unable to read @reg(0x1a). May 23 02:54:41 zanjnb01-swd1l5-02-2 BSP[unitMgrTask]: cpu_boxs.c(1259) 25331 %% FAN Module interrupt received on the unit 2 fan 1 fail We interpreted the above as a bad PSU in unit 2 and replaced the PSU with a spare, replaced the power cable and move it to another socket on a different PDU after it still restarted. The above message about the PSU having failed is however most probably a red herring, in that the FAN is also reported as having failed. My gut tells me that the stack master looses sync with the unit which sporadically reboots and then reports the various components as having failed. The configuration on this problematic switch stack is fairly simple, in that it defines a variety of LAGs balanced between the two stack members, defines a couple of layer 2 VLANs that are distributed over LAGs and has two interfaces configured to do VLAN stacking (double VLAN). The other stacks all have a similar configuration. We are not doing layer 3 on these switch stacks, except for management of the devices themselves. Is this a known issue?51Views0likes3CommentsNighthawk M1 Firmware Update Protocols
“Who among you would give your brother a stone when he asks for bread?” My Nighthawk M1 has been hobbled since the last OTA update NTG9X50C_10.25.01.00. I spent from 13 March to 21 March reading forums and home troubleshooting. I spent from 22 March to 24 with my service provider Telstra, by chat and by phone Tech Support. I asked for a repeat OTA to see if it was the process or the firmware. This is not possible, no explanation. The Telstra Community Forum has Technical Support Device Testing results which strongly point to the OTA process being the cause. Referred me to the Manufacturer. Telstra has been determined that my device is suffering a “major fault”, under Australian consumer law. They initially offered me the remedy to send my device to them for testing with an exchange provided, then withdrew the exchange offer. Must be without device, I refused the offer. After 2 weeks of negotiations (interrupted by Easter), and a formal complaint, I have now been offered a “Brand New Device” with a brand new contract and a waiver of hefty early cancellation penalty. I will lose my existing service and have to create a new one, an new activation new IEMI, new sim etc. New 24 month contract, 10 months into previous. It has not been made clear if the new device will arrive with NTG9X50C_10.25.01.00, functioning correctly. Best guess is sent from factory so I will have to perform the OTA. Great uncertainty. Points to consider: Device functioned on NTG9X50C_10.16.04.04 (with known limitations, eg Ethernet dropout) prior to last update. Were their test devices exposed to the NTG9X50C_10.16.04.04 prior to successful update or were they straight out of the box? Would this affect the outcome? Do Tech Support have access to the elusive firmware update files? Proper troubleshooting has not been performed due to Service Provider and Manufacturer withholding access to firmware files from customers and it appears also from their own Tech Support. The inability/unwillingness of either to provide repeat OTA for troubleshooting in concert with customers leads to wasteful practices, both in time and hardware. So many intelligent people, so little effectiveness. A shame to our collective carbon footprint.SolvedCannot access admin page
Updated several RNAS 312's with firmware 6.9.3. -Also updated a 212 with 6.9.3. After the update, RAIDar application 6.3.0 can no longer access the 312's on the internal network through login. Can access the shares via "browse" and thru ReadyCloud....but not thru local or Cloud admin page login. Did not affect the RNAS 212. Ideas? Suggestions on restoring local login with RAIDar app?7.2KViews0likes20CommentsHow to update the firmware of my Ex7300 extender ?
My new wifi range extender which is EX7300 is having all four solid green lights on it which means it is configured but still I keep on loosing internet on it which is very annoying to me . I was told to update the firmware on it I tried to get on http://www.mywifiext.net or http://www.mywifiextnett.net but got no success in it please help me with the same4.8KViews0likes5CommentsEX6150 Default IP for hardware port
What is the default IP for the ethernet port on the EX6150 v2? The firmware update page clearly states that firmware updates should be done with the hardware port. https://kb.netgear.com/000049574/EX6100v2-EX6150v2-Firmware-Version-1-0-1-54# "To Upgrade Note: To avoid wireless disconnect issue during the firmware download process, NETGEAR recommends that firmware upgrade be performed on a computer with wired connection." But the procedure on that page is useless! There are no wireless networks yet. I have to unplug the computer from the wired network to plug into the EX6150. But I can't find the IP listed anywhere! On all other devices, I set the computers IP to be on the same sub net as the default IP, bring up a browser, type in the devices IP for the address and the device shows a login window that gets me to the settings pages. I am setting this up for someone offsite, so there is no wireless network. I need to set it up solely with the ethernet port! What is the default IP for the ethernet port on the EX6150 v2? Thanks.1.5KViews0likes1Comment