PSU
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ReadyNAS Pro rebooting and resyncing, with file copy hangups and other issues
I have been using a ReadyNAS Pro RNDP6350-100NAS for many years as a home music server (Logitech Media Server) and backup for my PC and data files. Firmware is 4.2.30. It has not been 100% stable for some time, often hanging on a file copy or other processing activity involving about 200 MB or more. I use Windows 7 Professional with its Explorer file manager, and usually have to Ctrl-Alt-Del to get to the Task Manager Applications list to End Process to stop operations that will not complete. The odd thing to me is that after 2-3 rounds of this brute-force intervention at the beginning of a session, my system would run stable for all or most the rest of the day. Then, it would occur again after I haven't used it for a while. The last year or so, it has been close to only 10% remaining space in the volume. I had been using auto spindown after 30 minutes, but recently increased the time to 60 minutes. Now it reboots often and sometimes resyncs, mostly during drive activity but sometimes by itself. I recently expanded two of six disks from 2tb to 4tb, using Seagate ST4000VNB08 Ironwolf drives to replace drives with reallocated sector and command timeout problems. The volume expansion occured as normal after rebuilding with the second 4tb disk, but then it resynced about three times before seeming to be stable. It has since resynced a couple more times in the past few days, but mostly it just keeps rebooting when I try to use it. Having a look at the logs, in the past I think it has been rebooting more than I realize because it is in a separate room and I don't hear it. I don't see any problems with the current set of drives as indicated in the Frontview Smart info tables for each drive. Today I took apart the chassis and unplugged and replugged each of the power supply (PSU) connectors a few times to see if there might be corrosion building up, possibly causing the rebooting and other problems I am experiencing. I also did a thorough vaccum. So far, this has made no difference. I ran four memory test passes yesterday, with no errors for the 3gb memory (both slots in use). I wonder if the ST4000VNB08 drives are supported? They seem to have had the normal Seagate model # updates to the original ST4000VN000 that is listed on the Netgear ReadyNAS approved list, which says this drive "should" work. Regardless, the unit has not been 100% for some time, so I am not sure whether the new drives have created any of the more recent problems. I recently ran an offline file check and data scrub without errors. At this stage, I wonder if it needs a new PSU, or if there is a software fix? I'd rather not get a new unit, but I realize these things don't last forever. Fortunately, I have a recent, nearly 100% backup, spanned across multiple USB drives. Comments and suggestions much appreciated. Thanks! Some Recent Logs: Mon May 22 19:04:27 EDT 2017 System is up. Mon May 22 18:02:04 EDT 2017 System is up. Mon May 22 17:44:59 EDT 2017 System is up. Mon May 22 09:08:42 EDT 2017 RAID sync finished on volume C. Mon May 22 05:54:11 EDT 2017 System is up. Sun May 21 22:14:31 EDT 2017 System is up. Sun May 21 21:39:49 EDT 2017 Volume scan found no errors. Sun May 21 16:48:47 EDT 2017 Rebooting device... Sun May 21 16:48:47 EDT 2017 Please close this browser session and use RAIDar to reconnect to the device. System rebooting... Sun May 21 16:41:50 EDT 2017 Alert settings saved. Sun May 21 16:40:34 EDT 2017 Automatic disk spin-down enabled. Sun May 21 16:21:10 EDT 2017 System is up. Sun May 21 15:51:41 EDT 2017 System is up. Sun May 21 10:44:16 EDT 2017 System is up. Sun May 21 10:40:07 EDT 2017 System is up. Sun May 21 10:28:47 EDT 2017 Update settings saved. Sun May 21 10:25:51 EDT 2017 System is up. Sun May 21 10:14:25 EDT 2017 System is up. Sun May 21 10:09:28 EDT 2017 System is up. Sun May 21 10:02:56 EDT 2017 System is up. Sun May 21 08:51:04 EDT 2017 System is up. Sun May 21 07:39:22 EDT 2017 System is up. Sun May 21 03:24:32 EDT 2017 System is up. Sun May 21 01:17:05 EDT 2017 System is up. Sat May 20 20:03:22 EDT 2017 System is up. Sat May 20 17:20:56 EDT 2017 System is up. Fri May 19 20:34:07 EDT 2017 System is up. Fri May 19 16:31:17 EDT 2017 System is up. Fri May 19 10:37:52 EDT 2017 System is up. Fri May 19 10:36:23 EDT 2017 Rebooting device... Fri May 19 10:36:22 EDT 2017 Please close this browser session and use RAIDar to reconnect to the device. System rebooting... Fri May 19 10:34:43 EDT 2017 RAID sync finished on volume C. Fri May 19 06:00:06 EDT 2017 System is up. Thu May 18 21:59:02 EDT 2017 RAID sync finished on volume C. Thu May 18 17:25:00 EDT 2017 System is up. Thu May 18 10:08:13 EDT 2017 RAID sync finished on volume C. Thu May 18 05:10:41 EDT 2017 Data volume has been successfully expanded to 11101 GB. Thu May 18 05:07:10 EDT 2017 System is up. Thu May 18 05:06:44 EDT 2017 Continuing with volume expansion or migration. Do not interrupt the system during this time. When complete, email notification will be sent to the alert contact list. Thu May 18 00:17:57 EDT 2017 Found space that can be used to expand capacity, expansion process will start during next boot. Thu May 18 00:16:40 EDT 2017 RAID sync finished on volume C. Wed May 17 18:22:26 EDT 2017 RAID sync started on volume C. Wed May 17 18:22:03 EDT 2017 Data volume will be rebuilt with disk 6. Wed May 17 18:21:28 EDT 2017 System is up. Tue May 16 18:35:04 EDT 2017 System is up. Tue May 16 16:41:22 EDT 2017 RAID sync finished on volume C. Tue May 16 10:58:18 EDT 2017 RAID sync started on volume C. Tue May 16 10:57:51 EDT 2017 Data volume will be rebuilt with disk 2. Tue May 16 10:57:17 EDT 2017 System is up. Tue May 16 08:08:03 EDT 2017 System is up. Tue May 16 06:06:15 EDT 2017 System is up. Mon May 15 18:52:14 EDT 2017 System is up. Sun May 14 06:25:03 EDT 2017 Volume C is approaching capacity: 90% used 1018G available Sat May 13 08:41:51 EDT 2017 System is up. Sat May 13 03:55:37 EDT 2017 System is up. Fri May 12 16:37:00 EDT 2017 System is up. Fri May 12 12:13:29 EDT 2017 System is up. Fri May 12 10:07:35 EDT 2017 System is up. Fri May 12 07:45:57 EDT 2017 System is up. Fri May 12 04:26:08 EDT 2017 System is up. Thu May 11 21:06:14 EDT 2017 System is up. Wed May 10 17:30:49 EDT 2017 System is up. Wed May 10 17:30:26 EDT 2017 System Update Status (nas-EA-1F-D1) : Your ReadyNAS device has been updated with a new firmware image. (RAIDiator-x86 4.2.30) Wed May 10 17:28:10 EDT 2017 Rebooting device... Wed May 10 17:28:10 EDT 2017 Please close this browser session and use RAIDar to reconnect to the device. System rebooting... Wed May 10 17:27:03 EDT 2017 Please reboot your ReadyNAS device to continue with the update process. Wed May 10 15:00:28 EDT 2017 System is up. Wed May 10 10:17:26 EDT 2017 System is up. Wed May 10 00:27:16 EDT 2017 System is up. Tue May 9 19:19:40 EDT 2017 System is up. Tue May 9 11:07:50 EDT 2017 System is up. Tue May 9 08:46:17 EDT 2017 System is up. Tue May 9 07:00:36 EDT 2017 System is up. Tue May 9 04:59:55 EDT 2017 System is up. Mon May 8 22:33:24 EDT 2017 System is up. Mon May 8 17:56:04 EDT 2017 System is up. Mon May 8 09:47:25 EDT 2017 System is up. Sun May 7 16:41:28 EDT 2017 System is up. Sun May 7 10:57:18 EDT 2017 System is up. Sun May 7 10:42:22 EDT 2017 System is up. Sun May 7 07:32:23 EDT 2017 System is up. Sun May 7 04:42:23 EDT 2017 System is up. Sun May 7 03:00:22 EDT 2017 System is up. Sun May 7 00:57:39 EDT 2017 System is up. Sat May 6 17:50:16 EDT 2017 System is up. Sat May 6 14:43:12 EDT 2017 System is up. Sat May 6 12:48:14 EDT 2017 System is up. Sat May 6 01:23:45 EDT 2017 Detected increasing command timeouts[10] on disk 6 [ST32000644NS, 9WM7S9FV] in the past 30 days. This often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy. Fri May 5 19:42:44 EDT 2017 System is up. Fri May 5 17:47:46 EDT 2017 System is up. Fri May 5 07:43:24 EDT 2017 System is up. Thu May 4 13:28:28 EDT 2017 System is up. Thu May 4 13:20:51 EDT 2017 System is up. Thu May 4 13:18:52 EDT 2017 System is up. Thu May 4 12:54:40 EDT 2017 System is up. Thu May 4 04:08:15 EDT 2017 System is up. Thu May 4 01:02:24 EDT 2017 System is up. Wed May 3 19:57:17 EDT 2017 System is up. Wed May 3 04:59:24 EDT 2017 System is up. Wed May 3 02:40:01 EDT 2017 System is up.18KViews0likes25CommentsReadyNAS NV+ won't turn on - power supply issue? #27356934
I shutdown my NV+ on Friday night, expecting a large storm while I was out. Tried to power on Saturday morning ubt NV+ not responding - no lights on front panel. I tried tapping the power button, with no effect. I removed the power cable then re-connectted it; no effect. I've seen on this forum multiple reports of similar issue, which suggests the PSU needs to be replaced. (I also saw warnings not to hit the reset button, so I've avoided that.) https://community.netgear.com/t5/Using-your-ReadyNAS/ReadyNAS-NV-Fails-to-Power-Up-after-Power-Failure/m-p/1096946#U1096946 https://community.netgear.com/t5/ReadyNAS-Hardware-Compatibility/ReadyNAS-NV-power-suppy/m-p/1086573#M14126Solved
NV+ RND4000 Power Supply Failure: What are my options?
A few months ago the power supply died on my NV+ v1 (RND4250-100NAS). I tried to contact support as suggested in some other forum posts, but couldn't get anywhere with the online form – it only tells me my product is EOL and provides no options to actually contact anyone or open a case. I've read other forum posts from just a few months ago suggesting it might be possible to get a replacement PSU: https://community.netgear.com/t5/Using-your-ReadyNAS/ReadyNAS-NV-Fails-to-Power-Up-after-Power-Failure/m-p/1100816 https://community.netgear.com/t5/ReadyNAS-Hardware-Compatibility/ReadyNAS-NV-won-t-turn-on-power-supply-issue-27356934/m-p/1124966#U1124966 I've also seen some as far back as a couple years ago saying there are no more PSUs available. It's also not clear whether or not my unit falls under the Service Action, and whether or not that actually matters. So i'm not sure what my options are. I've done all the basic troubleshooting steps like trying different power outlets, and swapping power cords. I remember smelling a burnt electrical smell the time i tried to power it on but it wouldn't. Zero activity since then – no lights, sounds, or anything. It's almost certainly a failed PSU. Serial number: 21T193RE0049Replacement PSU spec for ReadyNASRNDP6310 ("3VDUAL power is out of normal range...")
We've just started getting the message "3VDUAL power is out of normal range [expected: 3.30 current: 3.10]." on our ReadyNAS Pro Business Edition (ReadyNASRNDP6310). All other health indicators - including all the temperature indicators - appear to be fine. There are three fans on the unit: one at the side (running); one large one at the back, top (running); and a smaller one at the back, lower down, probably PSU, which is not running. The two fans listed on the health status page are showing a decent RPM, so I assume that the PSU one is not monitored. Searching the forums for this message suggest conflicting answers about what it means; but combined with the fan not going suggests we should replace the PSU. Is it possible to get the specification we need for a replacement PSU for this model? Many thanks,4.1KViews0likes5CommentsRNDX wont start
Product Model: ReadyNASRNDX4000 Purchase Date: Oct 27, 2011 After a power cutoff my nas wont start. i think psu dead. where can i buy a cheap replacement unit to help me out for a few months,i think iam goin to buy a new nas afterwards. i noticed you can make one yourself but i am not in to this hocus pocus. thx in advance Bert3.2KViews0likes3CommentsRN31600 power failure
I have a readynas 316 with four numbers of 2 TB HDD. From today morning, it is not powering On. Since its under warranty, I dialed the customer care, spoke with them, and they told they will replace the Chassis, and creasted the RMA. Since the HDDs are working fine, is it ok by swapping the the existing HHDs to the new one, or do I have to give for any Data recovery before migrating the HDDs to the new one. Please advice.??? Helppppp...2.9KViews0likes3Comments
ReadyNAS Duo. Today wont power on (was shutdown fine via Frontview) - options please?
Dear all As well as having the flu I am crying at the NAS. I have an ReadyNAS Duo v1 from about 2012 ish I guess. It has 2 x 2TB drives at about 65 percent full. My Zigor UPS died yesterday. So i have binned that. I moved the ReadyNAS plug to another socket and it was fine. All worked well. This morning I had to remove the UPS so I shut the office down, and shut the NAS via front view. All well. Replugged everything and now it will not start. I have tried a different plug and have ordered a new 12v PSU from AMazon and I really hope it works as like you all my life is on there. So my questions are please? 1) has this ever happened to any of you and will the new PSU fix it 2) if it doesnt do you know what I can do other than buy the same one again put the drives in (but I am guessing it will sync and delete 3) any idea how I can resuce the drives and data please of it will not turn on? 4) say its all dead - whats the best option for replacing... I do not stream from it its just storage but I liked the redundancy of the drives. Do I just use cloud? 5) any help gratefully received. Thank you C2.6KViews0likes5CommentsNV+ v1 PSU died, need replacement
Hi folks, nothing special, just the usual “help me” kind of topic (though I should normally panic with a potential 5.5TB of data loss). The case: Netgear ReadyNAS NV+ ver. 1 died this morning (bought in 2011). Official code, just to be sure we're in the same boat: RND4000-100EUS. Most probably PSU (skrcscssssssssssh... <silence>) Data on RaidX, 4 * 2TB HDDs. No hope to get a “new” one, this model is far outdated, from v2 above RAID has changed, so I need an exact same one, or a PSU. After looking around on eBay, I realized I do need a PSU instead. I reside in Hungary. The questions: Anyone having a spare one? Of course I pay both for shipping and for the accessory, be it a complete unit, or just the power supply. Anyone having any extra advices besides the now well known "don't buy a newer one, incompatible, have Linux to restore data" etc. stuff? A warm thank you if you have any. Thx a lot in advance.2.5KViews0likes1Comment
ReadyNAS NV+ (RND4000)- Will boot and sync volumes but will shut down 10-15 minutes after booting
I can boot the device and it will load fine. With no consistency, it will shut down some 10-15 minutes after booting. The power switch will not work again unless I unplug the power cable from the back of the unit and re-attach it. Then it will boot again.... PSU? Something else? The issue with the switch has me perplexed but the unit runs fine....until it doesn't. Unit is clean, vacuumed, blown out with air, etc.2.2KViews0likes1CommentReadyNAS NV+ -failure
Hi all, I am hoping for some answers/help here. I have a ReadyNAS NV+, model number on the back says RND4000-100 v3. Up until a couple weeks ago it's been a faithful and amazing machine. I had it on a time schedule for auto on/off and one morning it just didn't come on. No bad smells (fried electronics), hooked to a surge protector, etc. Pushing the power button did nothing. No sounds, no lights flickering, nothing. From reading these forums I assumed it was a bad PSU. I tried to secure one through Netgear, but no luck. I found one on eBay that I probably paid too much for (after more reading), replaced it, and now the fan comes on and the hard drive lights flash briefly, but that's it. The LCD screen remains dark and it doesn't sound like anything else is happening. In my panic to preserve my data I tried a couple different programs that claimed to be able to read the NAS' file system. I purchased one of them - RTools for Windows. From drive 1 it recovered the folder I wanted, but only maybe a quarter of it in size. Most of the sub folders are empty. I assume that this is because it was a 4 drive system and the data is spread out? This is turning out to be a crash course in NASs for me. I'm having a lot of mixed results, and to be honest I don't actually know what I'm doing. It seems prudent to ask for advice here before I actually screw something up. Ideally there would be a way to simply revive the NAS itself of course. If not, I guess I'm looking for the full spectrum of advice here. I have a MacBook and a Windows laptop in the house to troubleshoot with. Any help is greatly appreciated.1.6KViews0likes6Comments