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R7800
41 TopicsHelp my R7800 nighthawk doesn't detect my internet connection
Hi, first time setup , the router is not detecting my internet connection for some reason :smileysad: i tried everything ( replacing the cable , rebooting couple of times the modem and the router , I tried to configure manually with no luck. I checked wan setup , Internet setup like PPPoE username and password all checked with no luck. My connection is cable using fiber, I updated the firmware too but with no luck :smileysad: when I go back to my old dlink router it work like a charm with no issues any help or suggestions will be appreciated :smileyembarrassed:Solved11KViews0likes9CommentsR7800 - Unable to login to OpenDNS / Parental Controls
I have followed the various support instructions but have failed to get Genie to log into OpenDNS. I receive the following: There was an error signing in, please make sure you're connected to the Internet and try again. I managed to log in from my IPAD once and created an OpenDNS account. All seemed fine but now I am unable to access parental controls on Windows or IOS. I have even deleted my OpenDNS account and recreated it using Genie - did not work. I have tried creating an account directly on OpenDNS - did not work. I can however log in directly to the OpenDNS site. Very frustrated as I purchased my R7800 router specifically for the parental controls. Firmware version is: V1.0.2.0411KViews1like38CommentsRouter with SIM Card Slot
Hello, I live in the country and don't have many internet options. My prior router took a sim card, so I need a new router that does the same. However, I am not familiar enough with routers to be able to determine which uses a sim card as opposed to ethernet. It needs to be a high speed with a wide range to reach throughout a two story house with many devices connected. If I purchase a Netgear Nighthawk R7800, will I need to purchase a modem or does it have a sim slot? If I do need to purchase a modem, am I able to use my SIM card in a Netgear modem? Any help appreciated.Solved11KViews0likes1CommentR7800 and DFS Channels usage
Just installed a Netgear R7800. Seems like the most recent FW supports DFS channels. Can someone tell me the pros/cons of using these channels, say over 48, 149, or 161? I live downtown Chicago, so there is a lot of 5ghz traffic in my neighborhood. Also, any downfall to using HT160? Not sure if any of my Apple products support it or not.Solved10KViews0likes3CommentsR7800 Internet LED Blinking
Hi: My Nighthawk router's Internet LED continues to flash white when the Internet connection to my ISP drops. I reboot the router (and my PC) and the orange no connection light blinks for a few seconds and then changes to white (even though the connection is down). I am working with a local WISP. The antenna/radio is on the roof and power and data are transferred over Cat6 cabling through a Powerline injector. There is a Cat6 cable from the injector to the Nighthawk (then from the Nighthawk to a Gigabit switch to my PC and other devices). This has happened since I first purchased the modem, and it does this regardless of what firmware version I use (I just updated to 1.0.2.28 and still have this problem. When I directly access the router via the Admin Interface, the first screen will show Internet Disconnected and is red, even though the white LED is still blinking. Is this router defective or am I missing something? Many thanks, P.Solved9KViews0likes4CommentsWlan Zeitplan nicht auswählbar bei R7800
Hallo zusammen, Leider kann ich bei meinem neuen Nighthawk X4S R7800 keinen Wlan Zeitplan erstellen. Ich nutze den R7800 als Router. Hier die Firmewareversion: V1.0.2.44 In der Bedienungsanleitung habe ich das Einrichten eines WLAN-Zeitplans gelesen, doch leider sidn die Felder bei mir grau. Hat jemand eine Idee? Freundliche Grüsse ThomasSolved8.9KViews0likes17CommentsR 7800 - 20/40 MHz-Koexistenz Bandbreite immer 40 MHz
Liebe Community Beim meinem R 7800 spielte es keine Rolle, ob "20/40 MHz-Koexistenz aktivieren" angeklickt ist, oder nicht. Die Bandbreite bleibt immer bei 40 MHz. An was kann das liegen? BEMERKUNG: Ich habe auch noch einen R 7000, dort ändert die Bandbreite zwischen 20 und 40 MHz.; allerdings ist die Bandbreite auf 20 MHz, wenn das Kästchen angehakt ist und auf 40 MHz, wenn es nicht angeklickt ist; das finde ich unlogisch... Herzlichen Dank im Voraus für die Hilfe. Freundliche Grüsse, MarcelSolved8.4KViews0likes3CommentsAm I right in assuming that the R7800 DOES NOT support Vlan amd ONT connections
Just purchased the R7800 and I cant see anyway to configure Vlan in advanced settings. Looks as if I bought a pup, not made clear in the specs. I assumed R7000 meant the series. bye bye netgear foreverSolved8.4KViews0likes5CommentsR7800 does not work with DPC3216 modem
Hello everyone, I tried searching for my problem and did not find any solutions. I purchased the R7800 and tried to set it up with my DPC3216 (Spectrum) modem today. I correctly power cycled the modem and connected it to the R7800, and the R7800 had all of the correct lights as solid white. I then tried (via wired connection) to finish the setup process on my PC. The negear genie popped up in my firefox browswer. I tried to do the automated setup process (did not work) and also manual setup process (also did not work). The internet works fine if I connect my PC directly to the modem and power cycle the modem. The internet also works fine if I go back to my old tp-link router and power cycle the modem. I also power cycled the modem with my PC directly connected (internet worked) and then attempted to use the R7800 and clone the MAC address of my PC. This still did not work. Has anyone gotten the R7800 working with the DPC3216 modem? I have spent several hours troubleshooting multiple combinations of solutions and am really stuck here. Any help would be greatly appreciated. Thank you.Solved8.3KViews0likes6CommentsParental controls not working on any of my two NETGEAR routers
Hello, I have setup Parental Controls on my two routers (Nighthawk R7800 and WNDR4300). In https://netgear.opendns.com I can see the two devices. Even if I set the filtering level to "high" and it is clearly marked as "enabled" in Genie, no site is ever blocked on any of my wifi devices connected via these two routers (Android, OSX, iPhone). Am I doing something wrong or is it really the case that parental controls do not work on Netgear routers? Note that the latter would be very disapponting (and triggering an immediate action to buy a different router). Please help. Best regards MarekSolved8KViews0likes6Comments