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4 TopicsR7900 5G-2 Band Drops Speed from 200mbps to 2mbps
Hi. Over the past week I've noticed the 5G-2 band on my R7900 will drastically drop speed for no noticeable reason. Last week I change the broadcast channel from 149 to 161, which I thought was the source of the issue. Router did a soft reset after applying new channel setting and speeds went back to normal. Fast forward a week and the same drop in speed happened again. This time I just did a soft reset and left the channel the same. Speed went right back to normal after reset. 2.4G and 5G-1 bands are never impacted when the 5G-2 band is having these issues. I've tested the speeds with multiple devices ~1 foot away from the router. I'm using latest firmware (V1.0.1.4_10.0.12). Any suggestions to fix this issue? Thanks in advance.Solved5.9KViews0likes11CommentsAsking for wpa2 password after factory reset
I logged into my Netgear R7000 with the only intention of changing the passwords for both my 2.4G and 5G bands, to the same thing of course just more encrypted because I'm in the middle of a metropolitan area. When I first got to the homepage there was a firmware update that I performed successfully. I've been changed both passwords to the same thing and updated the page. It seems stuck on this page for several minutes until finally an error message came up across the entire page in bold letters which I told to a customer service rep on the phone. I didn't go ahead with the phone support because I am outside of the 90 day window for free phone support and they wanted to charge me a fair amount of money so I figure I can find everything online, I made a mistake of read starting my Mac laptop at the same time as I power cycled my router and therefore lost the error message before I wrote it down or screenshot it. Anyway I decided to do a factory reset of the router which seemed successful however when I choose my Netgear## from the list of WiFi choices it comes up with a WPA2 password for me to enter. I first tried the default "password". I've tried every password that I've used in reference to this router that I have meticulously kept in my 1password program but nothing works. There is no option for a username. Since Apple has eliminated ethernet ports on their newest laptops and I don't have the adapter for this I am stuck trying to deal with this through Wi-Fi. Worst case scenario oh I can borrow a friends laptop with ethernet but I'm just wondering if this is something that someone has a solution for. I've reset the modem probably 4 different times starting when everything was connected to it and finally the last time resetting it with it only being plugged into a power source. Any help would be appreciated.Solved29KViews0likes4CommentsNighthawk R8000 Issues - Intermittent Disconnection and now can't login after reset to factory defau
Good morning, I have been using this Netgear Nighthawk router for quite some time and have been overall very happy with how far it will transmit signal through the house and the speed we get over the wifi. However over the past month it has been randomly having issues where it gets to a point during any part of the day where it continues to cycle and no one can connect to it consistently and if they are there is no internet. I finally called it quits this morning and decided to do a factory reset on it to try and solve the problem. However it has now created an even bigger problem. I can no longer access the login page for the router. Every time I enter in the ip address for the router it tries to take me to a website rather than the router login page and then says I am not connected to the internet. However windows thinks I am connected to the internet according to the Network and Sharing Center, though I have tried accessing other sites and I am clearly not on the internet. I have tried resetting again using the button on the back, watching the power light until it starts flashing and then releasing for the reset, but that hasn't worked either. I also read some things about running it through another router and connecting that way but it won't work etiher. If I cannot connect to it then I am going to assume it is trashed and toss it. I did try calling technical support but they wouldn't help me with it since it was out of warranty and the previous owner was an old room mate before he left the router with me. Any help would be appreciated here. The router was using Firmware Version V1.0.3.4_1.1.2Solved4.6KViews0likes5Comments