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Poor Quality Video MS Teams/Zoom
Hi there, I have installed an Orbi RBK852 last week and had some significant issues with zoom and teams. Over a period of 6 days, I have spoken/called Telstra (ISP) and Netgear multiple times with little to no answers or improvements. My Orbi RBK852 is connected directly into a NBN CO NTD FTTC box which has replaced the Telstra CobraAX Gen 3 Modem. The Orbi connected perfectly and picked up everything automatically from the ISP and was ready to go. Download speed 102/upload 19. When trying to use zoom and teams, the packet loss and sent bitrate is incredibly low and poor. After ticking disable SIP ALG, Nat Filtering set to Open and unchecking disable IGMP Proxying I was able to have zoom to return to no freezing and stutter with only 1% packet loss and not up to 90% packet loss. However, MS Teams is still running like I am frozen in time. The changes I listed above improved my sent bit rate from 0.2 to 1.1 mbps but not enough to have a solid video for the person on the other end. When they watch me on their mobile or when I share screen, the video is fine (I think because of the low resolution/screen size). But normal size impairs the teams completely. I use MS Teams and Zoom up to 55 hours a week and work from home so this is incredibly distressing. I do not want to accept defeat and set the RBR to AP mode, I want this to work as a router and modem. I have tried playing with other settings, the CTS/RTS was increased from 1, to 500, 1500 and 2347 (max) with no change. I set the radio frequencies to auto and 48 (even though the issue still occurs when plugged directly into the RBR. NG support did a ping test no issue. They did it to zoom/teams and there is a timed out request but that issue exists even when I do not use the Orbi system, the ISP and NBN have the same time out but when I plug the ISP modem back in and connect to that, absolutely no issue with teams or zoom. I have tried this in browser and app (updated both and I am up to the latest firmwire on the router and satellite). I would love any ideas or anything I can change to try increase its performance. It seems that the Orbi system does not want to allow the traffic to these services but I am also not the most technologically advanced and would love any assistance. Someone out there must have had the same issue and can explain it in a way that doesn't make numbers/equations fly across my vision. I have my ISP arguing that it is the Orbi system, I have NG argue that it is the NBN/ISP. Like most of us, I spent a lot purely to get 40 + devices connected and future proof because the ISP modem would drop connections and devices constantly sitting at 20 devices. Please help! AX6000 WiFi Mesh System (RBK852)CM500 ethernet blinking green
Hello, My ethernet light keeps blinking green at all times when I connect a router to the internet port. I have tried buying a new router because originally I thought it was the router but that has not worked. I have a coax cable connecting the modem into the wall port (but to be fair i’m not sure if there is a right type of coax cable i should have for wall use). I have tried resetting the modem, resetting the router, resetting both at the same time, turning them off and on and waiting, etc. I’m lost.R7450 only shows red power light
I’ve never had a problem with this or any router for more than an hour. After we had a storm, and the power went off, the modem restarted, but the router didn’t. Instead it shows the power light as a solid red light. I’ve tried resetting the router, and power cycling it, but nothing has worked. I also switched my Ethernet cable, and that also didn’t work.
PCI Requirement - Port 443
Nighthawk AC2300, RS400 Friends that own a small shop were notified by the credit card clearing house that they needed to close port 443. There are 3 users and each station has a credit card machine. the stations are plugged into a Netgear switch (which plugs into the router). Will turning off this port 443 cause other issues? Is it possible on the nighthawk? Suggestions? Thanks. Darryl802.11k / 902.11r extender which roams
Hi, we have been trying the Netgear AC1900 EX7000 model extenders, we find the range excellent on them. The problem we have is we need to put extenders onto an indoor vehicle, however the extenders need to roam. we are finding this diffecult to find. The extender needs to collect signal in 2.4 then connect to the APs in 5, hence why we like the fast lane on these. We tried the AC1900 EX7000 Nighthawk Wifi Extender Netgear model, and found the fast lane excellent, and also the range, however they do not roam, and stick to one AP, they will only go onto a different AP once the signal is 0. We are looking for 802.11r / 802.11k Is there a flash available for these extenders we could apply? Or do Netgear have a different extender we could test? I did come across this model, would this work for us? Nighthawk X6 Tri-Band WiFi Mesh Extender https://www.netgear.com/home/products/networking/wifi-range-extenders/EX7700.aspx Many Thanks in advance.Webinar: NETGEAR’s M4300 Layer 3 Network Switches Can Provide Enterprise Performance and Scalability
-This event is over, please watch the replay below. Tuesday, September 26 th 9AM-10PM PST - 11AM CST (One Lucky attendee will win an Orbi Pro WiFi system!) Review M4300 Network Switches Enterprise-class features Learn how NETGEAR is making large-scale datacenters accessible for the enterprise space, by leading the way in introducing unique Spine and Leaf carrier-grade performance, reliability and scalability in our fully managed switches portfolio, with enterprise affordability! Unique form factor to save space
