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Troubleshooting
2 TopicsInsight Cloud not showing correct topology...
So, I started with an internal network of all Netgear products with a Linksys Wifi Router. When using the Insight Cloud Portal, the Topology was perfect. I swapped out my Linksys Wifi Router for a BR200 Linksys router... with the interest to get away from a WiFi router while getting more functionality for VLANS, security, etc. The topology function worked for a while on Insight Cloud ... it wasn't completely accurate (it had the switches that were plugged directly into the router listed a serially plugged in routers ... one plugged into the other), but then topology stopped working altogether. Whats funny to me is that I when I was using a Linksys Router, all was fine showing the right topology behind the router ... switches and WAPs were all showing correctly. When I went with ALL NETGEAR PRODUCTS end-to-end, its now not working ... and not working at all. Any ideas? Screen shot attached. And, no, it isn't a "filter" issue... I've already checked that.2.2KViews0likes3CommentsCloud access completely illogical
I have a BR500 and am iin the process of setting it up. I cannot open the Cloud Portal. Every browser I use (Edge, Firefox, Chrome, IE11) gives me a blank page. Well except for the purple circle in the lower right corner (some browsers). What do I need to do to resolve this?3.6KViews0likes5Comments