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Netgear Discovery Tool 2.0.4 Will Not Allow Connection Selection
I can't connect to a ProSafe switch at all because the Netgear Discovery Tool will not allow me to select a connection to scan. On top of that, the default IP of the switch is not 192.168.0.329 (even after factory reset) and the ProSAFE Plus Utility doesn't run no matter how I try to engage it. Windows 11, for what it's worth (I saw the .NET 4.6 install req on the PPU, but that won't install because it says I have a newer version already).
Can't login to M4300 since 12.0.19.15 firmware update
Hello, I just updated two switches M4300-28-POE+ to 12.0.19.15. I go to the IP address of the switch It has the AV UI login and the Main UI Login - I can log into the AV UI login but NOT the Main UI login which is the one I need. It goes to this site can't be reached. I reload no luck. I rebooted the switches - no luck. I tried another browser - no luck. I tried incognito mode, no luck. There is no firewall or antivirus blocking it. It worked fine until the firmware update. Short of resetting the switch to factory defaults which probably won't fix it, any suggestions other than applying an older firmware?Engage Onboarding Issue
We have 15 M4250 switches running our AV network. Recently, we realized two of those switches were assigned the same IP. Because of this, only one of the devices was showing on the Engage Dashboard. We did a hard reset on one of the switches (the one that was showing) so that we could assign it a new IP. Now the one switch that I reset will not show in Engage. I went through the Main UI to assign it a new IP address and when entering that IP into "Add Device" on Engage, I'm met with the message that the "device is already onboarded". How can I clear it from onboarding so I can set it up as a new device? Or at the very least, get it to show in Engage?