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meural frame
19 TopicsImage Upload Broken
Unable to upload photos to my Meural Canvas. It fails in the app, and fails with the web version too. I've attempted photos I've previously uploaded to the Canvas -- standard JPGs taken from my iPhone. The API seems to be returning a 500. This has been happening for days. Please fix, as I deleted a whole bunch of photos and galleries, and am not able to upload anything new. This is not a space issue. I have 3.8gb of space remaining. Thank you416Views4likes10CommentsMeural Canvas unable to upload
Hello, For now months I have been unable to upload pictures from my iPhone or my MacBook to Meural. I haven't changed phone, I still have space on my Canvas, etc. Pictures are not oversized and are in the right format. I tried just one picture at a time... Support is unresponsive (tried many time to call but no one picks up). I'm very disappointed for a premium product, would not recommend to anyone - stay away from it. Any help?223Views2likes5CommentsMeural App No Longer Able to Control Meurals
As of this morning the Meural app no longer seems able to control my Meurals. It cannot select images in my playlists, cannot sleep or wake the Meurals, cannot use the directional buttons. I've checked that the app (iOS) is on the latest version and the Meurals are as well (2.0.9) and have tried rebooting the Meurals and the app, logging in and out, all the usual troubleshooting. Is anyone else experiencing this? How can I fix this?193Views1like2Comments